Winfred Kisoi

Tutor

503 followers

Kenya

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Timeline
About me
MBA, CIPS, CPA, Customer success and relationships, data/ reporting, account and operations management Specialist
Education
- BRITISH COUNCIL
  2018 - 2019
  CIPS
  CIPS MEMBER(CIPS HOLDER)
- University Of Nairobi
  2011 - 2015
  Bachelor of Commerce (B.Com.) operations management
  Activities and Societies: Human Resource committee member- Operations management students Association (OMSA ), Christian Union Leader, football team member
- KASNEB
  2011 - 2013
  CPA CPA SECTION 4
- Loreto High School Limuru
  2006 - 2009
  Secondary Education A-
  Activities and Societies: kiswahili club active member, students counsel member
- Jomo Kenyatta University of Agriculture and Technology
  2020 - 2021
  Master of Business Administration - MBA Strategic Planning
Experience
- Self
  Jan 2010 - Sept 2010
  Tutor
  Impacting knowledge,skills and mentoring pupils towards becoming responsible and knowledgeable adults
- Direct sales & marketing ltd
  Sept 2012 - Nov 2012
  Marketing
  Enforcing the best marketing strategies for the products
- Safaricom
  Dec 2013 - Mar 2014
  Intern
  Management of financial department products ie M-PESA products
- VIVO ENERGY (Shell licensee in Africa)
  Sept 2016 - Jul 2021
  Handled customer accounts creation and general accounts data management Key accounts management and customers relationships support
  - CSC-MDG(MASTER DATA GOVERNANCE)
    Jan 2020 - Jul 2021
  - Customer Service Executive
    Sept 2016 - Dec 2019
- Elephant Healthcare
  Aug 2021 - now
  Focusing on clients support , training, account management and adoption in Kenya, Nigeria, Lebanon and Ghana
  - Senior Customer Support
    Jul 2022 - now
  - Operations Team Member
    Aug 2021 - Jul 2022
Licenses & Certifications
- EF SET English Certificate 44/100 (B1 Intermediate)
  EF Standard English Test (EF SET)
  Mar 2024
  View certificate