Deep Enrich
Mark Gemmell
601 followers
Kitchener, Ontario, Canada
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About me
Strategy and Operations Manager, Workforce Management Expert
Education
Conestoga College
2005 - 2007Civil Engineering
Experience
Nordia Inc.
Jan 2008 - Jun 2015Workforce Process Manager
Mar 2014 - Jun 2015Intraday Manager - Workforce Management
Sept 2010 - Mar 2014Postpaid Team Manager
May 2009 - Sept 2010Customer Service Rep - Postpaid
Jan 2008 - May 2009
Economical Insurance
Jul 2015 - May 2017Intraday Specialist.webp)
OTIP (Ontario Teachers Insurance Plan)
May 2017 - Dec 2023Business Operations Support Manager
Aug 2023 - Dec 2023Workforce Manager
May 2022 - Aug 2023Workforce Assistant Manager
Mar 2020 - May 2022Senior Operational Excellence Analyst
May 2019 - Mar 2020Senior Workforce Management Analyst
May 2018 - May 2019Workforce Management Forecaster
May 2017 - May 2018
Bench Accounting
Dec 2023 - Dec 2024Strategy and Operations Manager
Jul 2024 - Dec 2024Workforce Planning Manager
Dec 2023 - Jul 2024
Licenses & Certifications
- View certificate
Improving Your Leadership Communications
LinkedInApr 2023
- View certificate
Microsoft Project Quick Tips
LinkedInJun 2023 - View certificate
The Art of Leadership (getAbstract Summary)
LinkedInMay 2023 - View certificate
Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
LinkedInMay 2023 - View certificate
Collaborative Leadership
LinkedInMay 2023 - View certificate
Demonstrating Accountability as a Leader
LinkedInJun 2023 - View certificate
Communicating in the Language of Leadership
LinkedInMay 2023 - View certificate
How to Build Credibility as a Leader
LinkedInMay 2023 - View certificate
How to Talk to Anyone (Blinkist Summary)
LinkedInApr 2023 
Lean Six Sigma Green Belt Certification
EZSigma GroupJan 2020
Volunteer Experience
Distress Center Volunteer
Issued by Canadian Mental Health Association on Apr 2012
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