Chase Campbell

Experience

• 

  Cross Country Home Services

  Mar 2017 - Sept 2017

  Case Management Specialist
• 

  City of Easley

  Jun 2020 - Apr 2024

  Performs routine to complex setup, installation, and configuration of the Computer Aided Dispatch (CAD) and Voice Recording systems to include new software releases and upgrades; implements, configures, and tests related CAD applications. Troubleshoots and resolves routine to complex problems with servers, databases, emergency communications applications, and user hardware and software; works with vendors to resolve issues, when appropriate. Installs and repairs desktop hardware and software; sets up new user accounts in Active Directory. Monitors and modifies database configurations; maintains database indexing; and performs refreshes of development and training databases. Implements security measures to protect data and applications; maintains security and user profiles for applications; adds and removes users, when necessary. Performs backup and recovery operations for servers and databases and assists with capacity planning for the CAD and Voice Recording systems. Consults with users to identify existing system problems or new business requirements then evaluates and recommends various software and hardware solutions to meet user needs. Assists with researching, recommending, implementing, and testing new functionality and configuration changes. Develops, maintains, and publishes routine to complex custom crystal reports. Provides on-call/after hours support when assigned or requested. Performs other related duties as assigned. Employees may be re-deployed to work in other capacities in their own agencies or in other City agencies to support core functions of the City during a City-wide emergency declared by the Mayor. Show less Developing and maintaining strong relationships with the media and journalists. Collaborating with management to establish a vision for the organization’s public image. Working with the marketing team to ensure that all collateral developed for the organization is aligned with its desired public image. Establishing strategies for members of the organization to follow when interacting with the media and the public. Planning and conducting press conferences to announce major developments or responses to problems. Training members of the organization on how to properly hold a press conference or an interview. Preparing written communications for the organization, specifically speeches to be made by a senior executive Show less

  • Information Technology Manager

    Jan 2020 - Apr 2024

  • Dispatch CAD Administrator / Project Manager

    Sept 2016 - Mar 2023

  • Public Information Officer

    Jun 2020 - Apr 2021
• 

  Anderson County Sheriff's Office (South Carolina)

  Oct 2022 - Apr 2024

  Communications Training Officer

  Receives, logs, and prioritizes incoming emergency and non-emergency calls for service. Provide assistance, information, and/or instructions to callers; directs and transfers calls to other State agencies as required. Dispatches and maintains communication with police, fire, and/or emergency medical services personnel; monitors the location and status of field personnel. Responds to inquiries from emergency response personnel; provides directions to incident scenes; logs the arrival time of responders and/or aid apparatus. Coordinates response activities with outside agencies, public works personnel, search and rescue services, coroners, mortuaries, chaplains, towing companies, and/or other relevant parties.Receives and responds to information from alarm companies regarding commercial and residential properties; monitors County alarm systems; dispatches appropriate response personnel. Researches and provides information to law enforcement personnel regarding persons, vehicles, criminal histories, warrants, protection orders, and/or stolen property.Enters information into the National Crime Information Computer (NCIC) systems in relation to missing persons, runaways, protection orders, stolen items, and vehicles. Show less

• 

  Southern Software, Inc.

  Apr 2024 - now

  Public Safety Trainer