
Joyce Chen
HR Assistant

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About me
Senior Consultant,People & Culture
Education

Western Australia South Metropolitan TAFE
2015 - 2016Associate’s Degree Human Resources Management
Shanghai University of Finance and Economics
1994 - 1998Bachelor of Economics International Business
University of Illinois at Chicago
2005 - 2006Master of Business Administration (MBA) Business Administration and Management, General
Experience

Shanghai Unitech Electronic Co., LTD.
Jun 1998 - Nov 1998HR Assistant- Coordinate recruitment activities- Deliver New Employee Orientation and coordinate technical training

Siemens Automotive Electric Motor Co., LTD.
Nov 1998 - Sept 1999HR Specialist- Responsible for hiring process, training delivery and training effectiveness evaluation- In charge of ISP (international service personnel) related HR matters, such as work permit, residence permit, visa application, etc.

Etang.com
Sept 1999 - Jun 2001HR Supervisor- Set up the HR system (C&B, training, performance review, etc.) and responsible for daily operations - Implement recruitment according to manpower plan, hired about 200 people within one year and a half

Delphi
Oct 2001 - May 2005HR Manager, China Headquarter- HR Lead for China Technical Center (CTC) establishment, in charge of all HR daily operation in CTC- Consult with business heads to assess staffing needs and set up CTC engineering team, hired more than 250 engineers within 1.5 years- Provide advice & coaching to CTC business leaders and employees for HR policy/practice, compliance, etc.

Delphi
May 2006 - Dec 2014Regional Role Scope – HR Business Partner for AP Engineering (around 1200 engineers in AP) *Talent Management- In charge of overall talent management activities, including talent identification, development, deployment and retention - Managing AP Engineering talent pool and work with AP Engineering leaders for succession planning, talent moves and internal job posting & selection process*HR Consulting, Business Partner- Work with leaders, coaching them on talent management tools and process and advising on all people issues, including performance management- Cascade global guideline and program to all sites in Asia Pacific and work with site HR team to make sure it implement appropriatelySite HR Role Scope – Senior HR Manager, China Tech Center (around 600 people in CTC)*General HR Management- In charge of all HR functions including staffing, C&B, performance management, training, employee engagement, and talent management, etc., with more focus on performance management, employee development, and talent management *Talent Management- Lead Individual Development Plans program for key employees in terms of learning & Development/ Mentoring / Coaching/ Special Assignments. This includes providing guidance on development for managers and their teams, focus more on Hi-po candidates*Learning & Development- Work with technical trainers & China training organization towards implementing the training and development agenda; identify specific areas that need attention and improvement. Design and implement workshops for leadership team as per business request.- Initiative career managements programs, such as Career Development Model, Career Excellence Day, etc. *Organization Development- Review with business head to make sure the organization structure is effective to support the business growth Show less Learning & Development- Perform ongoing assessment of organizational- wide development and training needs, finalize annual TNA reports, training plan and training calendar, design and deliver training based on site demands- Conduct course design based on internal customer requirementsTalent Management & OD- Work with business leaders to identify key positions, Hi-Po candidate, work out individual development plan and monitor the progress and succession status- Facilitate leadership workshop and OD activities to support business needs Policy and Process management- Monitor and continuously improve the programs, policies, practices and processes associated with meeting the strategic and operational employee development needs of the organization Show less
Senior HR Manager/HR Business Partner, E&S Division
Dec 2011 - Dec 2014Organization & Employee Development Manager, China Headquarter
Jan 2010 - Nov 2011OED & ER Manager, HR Business Partner, Powertrain Division
May 2007 - Dec 2009Overseas Assignment, E&S Global Headquarter (USA)
May 2006 - Apr 2007

Connecting Community Home Care
Mar 2018 - Nov 2018HR Advisor- Support HR daily operations, including recruitment, on boarding, performance review activities and provide performance improvement suggestions- Audit the HR documentation and Personnel file to ensure it is informative and comply with legislation requirements - Review HR policies and procedures to ensure it complies with the legislation requirements- Provide improvement suggestion to existing HR practices and optimize HR processes, including the recruitment process, payroll process, and the Performance Management process, etc. - Provide advice and support to manage the performance issue and employee relation cases- Identify training needs and arrange training activities Show less

Westralian Commercial Cleaning
Nov 2018 - Nov 2019HR & Employee Engagement Manager- Provide coaching and direction to managers and employees regarding HR policy, performance management, employee relations, grievances and disciplinary process.- Partner with managers for workforce planning, in charge of end of end recruitment and on boarding process.- Driving the performance management process, address the performance issues and manage the performance problems. - Participate in talent management and organizational structure change activities. - Identify training and development needs and work with managers to develop the training plan and arrange the training. - Review, update and implement company policies in line with company requirements ensuring compliance with legislative requirements.- Assist in driving safety initiatives across the business, coordinating the workers compensation process. - Manage compliance of VEVO checks, police clearance and inductions. Show less

Multicultural Services Centre WA
May 2021 - nowSenior Consultant, People & Culture
Licenses & Certifications
- View certificate

ORGANIZATION DEVELOPMENT CERTIFIED PROFESSIONAL (ODCP)
INSTITUTE OF ORGANIZATION DEVELOPMENT, USAJul 2020
Languages
- chChinese
- enEnglish
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