Joyce Chen

Joyce Chen

HR Assistant

Followers of Joyce Chen314 followers
location of Joyce ChenPerth, Western Australia, Australia

Connect with Joyce Chen to Send Message

Connect

Connect with Joyce Chen to Send Message

Connect
  • Timeline

  • About me

    Senior Consultant,People & Culture

  • Education

    • Western Australia South Metropolitan TAFE

      2015 - 2016
      Associate’s Degree Human Resources Management
    • Shanghai University of Finance and Economics

      1994 - 1998
      Bachelor of Economics International Business
    • University of Illinois at Chicago

      2005 - 2006
      Master of Business Administration (MBA) Business Administration and Management, General
  • Experience

    • Shanghai Unitech Electronic Co., LTD.

      Jun 1998 - Nov 1998
      HR Assistant

      - Coordinate recruitment activities- Deliver New Employee Orientation and coordinate technical training

    • Siemens Automotive Electric Motor Co., LTD.

      Nov 1998 - Sept 1999
      HR Specialist

      - Responsible for hiring process, training delivery and training effectiveness evaluation- In charge of ISP (international service personnel) related HR matters, such as work permit, residence permit, visa application, etc.

    • Etang.com

      Sept 1999 - Jun 2001
      HR Supervisor

      - Set up the HR system (C&B, training, performance review, etc.) and responsible for daily operations - Implement recruitment according to manpower plan, hired about 200 people within one year and a half

    • Delphi

      Oct 2001 - May 2005
      HR Manager, China Headquarter

      - HR Lead for China Technical Center (CTC) establishment, in charge of all HR daily operation in CTC- Consult with business heads to assess staffing needs and set up CTC engineering team, hired more than 250 engineers within 1.5 years- Provide advice & coaching to CTC business leaders and employees for HR policy/practice, compliance, etc.

    • Delphi

      May 2006 - Dec 2014

      Regional Role Scope – HR Business Partner for AP Engineering (around 1200 engineers in AP) *Talent Management- In charge of overall talent management activities, including talent identification, development, deployment and retention - Managing AP Engineering talent pool and work with AP Engineering leaders for succession planning, talent moves and internal job posting & selection process*HR Consulting, Business Partner- Work with leaders, coaching them on talent management tools and process and advising on all people issues, including performance management- Cascade global guideline and program to all sites in Asia Pacific and work with site HR team to make sure it implement appropriatelySite HR Role Scope – Senior HR Manager, China Tech Center (around 600 people in CTC)*General HR Management- In charge of all HR functions including staffing, C&B, performance management, training, employee engagement, and talent management, etc., with more focus on performance management, employee development, and talent management *Talent Management- Lead Individual Development Plans program for key employees in terms of learning & Development/ Mentoring / Coaching/ Special Assignments. This includes providing guidance on development for managers and their teams, focus more on Hi-po candidates*Learning & Development- Work with technical trainers & China training organization towards implementing the training and development agenda; identify specific areas that need attention and improvement. Design and implement workshops for leadership team as per business request.- Initiative career managements programs, such as Career Development Model, Career Excellence Day, etc. *Organization Development- Review with business head to make sure the organization structure is effective to support the business growth Show less Learning & Development- Perform ongoing assessment of organizational- wide development and training needs, finalize annual TNA reports, training plan and training calendar, design and deliver training based on site demands- Conduct course design based on internal customer requirementsTalent Management & OD- Work with business leaders to identify key positions, Hi-Po candidate, work out individual development plan and monitor the progress and succession status- Facilitate leadership workshop and OD activities to support business needs Policy and Process management- Monitor and continuously improve the programs, policies, practices and processes associated with meeting the strategic and operational employee development needs of the organization Show less

      • Senior HR Manager/HR Business Partner, E&S Division

        Dec 2011 - Dec 2014
      • Organization & Employee Development Manager, China Headquarter

        Jan 2010 - Nov 2011
      • OED & ER Manager, HR Business Partner, Powertrain Division

        May 2007 - Dec 2009
      • Overseas Assignment, E&S Global Headquarter (USA)

        May 2006 - Apr 2007
    • Connecting Community Home Care

      Mar 2018 - Nov 2018
      HR Advisor

      - Support HR daily operations, including recruitment, on boarding, performance review activities and provide performance improvement suggestions- Audit the HR documentation and Personnel file to ensure it is informative and comply with legislation requirements - Review HR policies and procedures to ensure it complies with the legislation requirements- Provide improvement suggestion to existing HR practices and optimize HR processes, including the recruitment process, payroll process, and the Performance Management process, etc. - Provide advice and support to manage the performance issue and employee relation cases- Identify training needs and arrange training activities Show less

    • Westralian Commercial Cleaning

      Nov 2018 - Nov 2019
      HR & Employee Engagement Manager

      - Provide coaching and direction to managers and employees regarding HR policy, performance management, employee relations, grievances and disciplinary process.- Partner with managers for workforce planning, in charge of end of end recruitment and on boarding process.- Driving the performance management process, address the performance issues and manage the performance problems. - Participate in talent management and organizational structure change activities. - Identify training and development needs and work with managers to develop the training plan and arrange the training. - Review, update and implement company policies in line with company requirements ensuring compliance with legislative requirements.- Assist in driving safety initiatives across the business, coordinating the workers compensation process. - Manage compliance of VEVO checks, police clearance and inductions. Show less

    • Multicultural Services Centre WA

      May 2021 - now
      Senior Consultant, People & Culture
  • Licenses & Certifications

    • ORGANIZATION DEVELOPMENT CERTIFIED PROFESSIONAL (ODCP)

      INSTITUTE OF ORGANIZATION DEVELOPMENT, USA
      Jul 2020
      View certificate certificate