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Dave Courbanou

Dave Courbanou

Helpdesk Intern

Followers of Dave Courbanou378 followers
location of Dave CourbanouBay Shore, New York, United States

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  • Timeline

  • About me

    IT Technician II at Intelligent Product Solutions

  • Education

    • Fordham University

      2005 - 2009
      BA English

      Activities and Societies: The Ram, The Observer, The Paper Wrote a weekly Internet technology column "A Series Of Tubes" for The Ram.

  • Experience

    • Data Device Corporation

      Jun 2008 - Sept 2009
      Helpdesk Intern

      Responsibilities included maintaining, updating, building and fixing 500 computers across the company. Demanded understanding of hardware, software and specialized installation of internal corporate software along with a personable and patient attitude when dealing with disgruntled users.

    • Nine Lives Media

      Oct 2009 - Mar 2012
      Contributing Associate Blogger

      Three stories were published daily on information technology, targeting service providers, resellers and distribution companies. Included frequent travel to cover industry conferences and daily communication with public relation teams. Required mixing wit with industry knowledge to create original content.

    • Channelnomics

      Apr 2012 - Feb 2013
      Senior Contributor / Research Associate

      Three to four stories were written and published daily at Channelnomics.com requiring a refined editorial voice on news shaping the IT channel. Comprehension and deconstruction of high-level industry strategies with attention to detail was key, alongside regular partner and executive interviews. Research projects required turning data sets into informed analytical opinions on technology trends.

    • Broadridge

      Jul 2013 - Oct 2017
      Associate LAN Admin / Helpdesk Level 2

    • KWT Global

      Jan 2018 - Jul 2020
      IT Helpdesk Specialist / Sys Admin

    • MDC Partners

      Jul 2020 - Feb 2021
      Information Technology Manager

    • Intelligent Product Solutions

      Apr 2021 - now
      IT Technician II

    • Intelligent CloudCare

      Jun 2021 - now
      Information Technology Administrator

  • Licenses & Certifications

    • Cisco Certified Network Associate Routing and Switching (CCNA)

      Cisco
      Oct 2022