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Sergey Zykov

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Novosibirsk, Russia

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Timeline
About me
Product Service Leader, Ultrasound & LCS – GE Healthcare
Education
- Tomsk Polytechnic University
  2006 - 2012
  Master's degree Biomedical/Medical Engineering
  Activities and Societies: Капитан команды факультета по волейболу Участие в разработке системы трехмерной визуализации в ультразвуковой дефектоскопии.
Experience
- GE Healthcare
  Jul 2012 - now
  Management of a group of engineers specialized on maintaining the equipment in specific modality Ultrasound/LCS;Planning and implementation the activities on skills development for the engineers within the department;Providing the operational support for team to perform the job;Promotion the Company business in selling and maintaining the equipment on the territory of responsibility. Providing full service support of Life Care Solution equipment, performing service troubleshooting on complex problems and resolving complex technical issues. Daily service repair and maintenance of customer's Life Care Solutions equipment, ordering and managing repair parts, and resolving customer service delivery issues.
  - Product Service Leader
    Sept 2015 - now
  - Advanced Field Service Engineer
    Apr 2015 - Sept 2015
  - Field Service Engineer
    Jul 2012 - Apr 2015
Licenses & Certifications
- Работа с клиентами при осуществлении сервисной деятельности.
  Dale Carnegie Training
  Jan 2014