Phuong Tran, PharmD

Experience

• 

  Thanh Thuy Pharmacy

  Jun 2016 - Jul 2022

  Pharmacy Technician

  • Entered and processed prescriptions data via order managementsystem• Prepared labels and filled prescriptions accordingly, pre-packaging fast mover medications that resulted in 20% faster order completion • Handled Treatment Authorization Requests (TAR) and Prior Authorizations (PA) as well as performed billing procedures, accurately handling, and recording cash flow• Provided outstanding customer service, building rapport that drove client retention by 35%• Communicated directly with patients over the phone to assist them in the awareness of their medications• Communicated with prescribers, including requesting new prescriptions• Liaised with insurance providers on behalf of patients• Requested additional refills from doctor per patient’s request• Filed away original prescriptions• Ordered medications and supplies using applicable technology• Performed daily pharmacy technician duties to ensure a clean and safety working environment Show less

• 

  Walmart

  Jul 2023 - now

  Pharmacy Intern
• 

  Mercy General Hospital

  Aug 2023 - Aug 2023

  In-patient Hospital IPPE

  During my hospital IPPE at Mercy hospital, I gained multifaceted exposure to the dynamic world of pharmaceutical care. My responsibilities included the meticulous filling of medications, ensuring precise dosages and labeling for patients. Additionally, I had the privilege of shadowing an IV pharmacist, where I witnessed the intricacies of sterile compounding and the vital role it plays in patient treatment. Moreover, I also shadowed an Omnicell technician, learning the critical importance of maintaining and restocking automated medication dispensing systems. This comprehensive experience not only honed my technical skills but also provided valuable insights into the collaborative nature of healthcare. It further solidified my passion for pharmacy and deepened my appreciation for its pivotal role in patient well-being. Show less