Eric Klock

Experience

• 

  Coach

  Apr 2007 - Jun 2008

  Sales Associate

  Practiced luxury retail etiquette, sales exceeding daily goals, professionally greeted customers, answered phones, filled orders, gift wrapping, cashiering, followed up on her recent customer purchases by phone and thank you card, opening and closing procedures, and stock replenishment.

• 

  Western National Group

  Aug 2008 - Jan 2011

  Leasing Consultant

  200 unit property rehab/ roof renovation, responsible for all relocation of residents during the renovation, main point of contact for Western National Construction. Received completion dates and plan relocations accordingly, off-site marketing, community outreach.

• 

  Sares-Regis Group

  May 2010 - Oct 2012

  Leasing Consultant

  Opening/ closing procedures, daily property walks, 96%+ plus shop scores, achieve top leaser recognition companywide on multiple occasions, community outreach, tours prospects, exceeds weekly goals, prepares a weekly reports including the Sunday report, market survey, and MSR callbacks. Maintains a high closing ratiothrough providing excellent customer service and communication skills. Prepares and serves violations and notices as needed.

• 

  GHP Management

  Jan 2011 - May 2012

  Leasing Consultant

  Began in the second phase of the lease up, achieved All-Star leaser multiple times, assisted in the coordination and brainstorming for all community events in outreach marketing. Prepared and delivered all move in files to the residence services office.

• 

  AvalonBay Communities

  Oct 2012 - Jun 2013

  Community Consultant

  Opening/Closing procedures, Weekly community walks serving notices as needed, and received the first 100% shop score since Avalon Bay took over management. Conducted new move-in orientation which consisted of a walk through with the maintenance manager, a full tour of the resident portal in making sure all procedures were understood. Planned and hosted community events.

• 

  Sares-Regis Group

  Jun 2013 - Jan 2016

  Sr. Leasing Consultant/ Leasing Mentor

  Opening/ closing procedures, daily property walks, 96%+ plus shop scores, achieve top leaser recognition companywide on multiple occasions, community outreach, tours prospects, exceeds weekly goals, prepares a weekly reports including the Sunday report, market survey, and MSR callbacks. Maintains a high closing ratiothrough providing excellent customer service and communication skills. Prepares and serves violations and notices as needed.

• 

  Eleganza , INC

  Jan 2016 - Sept 2016

  Architectural Design Representative/ OC Territory Manager

  Primarily provides service to Architects and Designers who’s current projects require hard surface building material. Visiting new firms, hosting product presentations, hand delivering sample material, and providing top notch customer service is among some of my daily tasks. Attending social networking events and participating in vendor expo’s helps to generate new clients and revenue.

• 

  UDR - Opening Doors to your future

  May 2017 - Dec 2017

  Marketing Associate/ Area Trainer
• 

  Pinnacle Property Management Services

  Dec 2017 - Sept 2020

  • Community Manager

    Nov 2018 - Sept 2020

  • Floating Manager

    Dec 2017 - Nov 2018
• 

  Greystar

  Sept 2020 - now

  • Senior Community Manager (Lease Up)

    Mar 2023 - now

  • Community Manager (Lease Up)

    Sept 2020 - Mar 2023