Sophia Chen

Experience

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  DHL Global Forwarding- ISC Dept

  Dec 2007 - Jun 2010

  Documentation & Sea Freight Operator (Export)

  1. Receipt and entry order, confirm cargo space, track shipment, Customs Declaration,Billing and etc.2. Update the internal operation system everyday according to cargo information,shipment status.3. Issue the HBL for ocean and air freight

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  El Corte Ingles S.A. - Shanghai Representative Office

  Jul 2010 - May 2011

  Shipping Clerk

  1. Work according to P/I, contact with factory/vendor for further schedule. Feed backshipping information to merchandiser.2. Acquaint sailing date from carriers; Coordinate with forwarders and suppliers to arrangepick-up/delivery time.3. Summary information to Spain HQ by weekly report

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  Translatio (Shanghai ) Trading & Consulting co., Ltd

  Aug 2011 - Jan 2015

  1. Responsible to do the inbound tracking, including the inbound forecast report and the CIQ status tracking.2. Manage the 3PL (the forwarder and the brokers) service provider operation, optimize the inbound process.3. Responsible to the forecast completion rate report to meet with the new store/flow request.4. Handle fabric pre-testing; include providing suggestion on fabric/RTW choice and informing the Brand with China GB test standard to avoid potential risk. Summary test report to the Brands.5. Handle AIC (Administration for Industry and Commerce) inspection case.6. Project implement for new brands coming into China. Show less

  • Logistics Specialist

    Jan 2013 - Jan 2015

  • Logistics Assistant

    Aug 2011 - Jan 2013
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  Translatio (Shanghai) Trading & Consulting co., Ltd

  Jan 2015 - Aug 2017

  Logistics Supervisor

  1. Project management – Logistics solution for new coming brands 1) Settle the flow/ schedule with the brands 2) Licenses application: Customs registration certificate, CIQ and etc. 3) 3PL suppliers’ selection: 4) Instruct 3PL suppliers and settle SOP. 5) Translate master file; set the layout of price tag and washing label; fabric pretesting.Non-merchandise purchasing.(domestic & overseas)6) Coordinate with other internal departments to process successfully7) 1st shipment, for testing. Find the problem, feedback, solve and make more efficient8) Logistics supporting to store opening and celebrate events 9) Store staff's training with logistics part 10) Project's continuous improvement 2. Daily work 1) Contact with to the oversea brand logistics team for the routine shipment 2) Track shipment status such as import declaration, warehouse VAS, domestic distribution and etc to ensure stores can get the new goods on time 3) Fast reaction for solving emergent problems, and logistics supporting4) Cross-function communication with both internal and external parties; if necessary, to solve the problem on site5) Coach team members and responsible for their performance 3. Inventory management on non-merchandise 1) Analysis Inventory expending and forecast the demands accordingly, and order to domestic supplier and the brands. 2) Arrange or plan the shipment, not only choice the most efficient delivery, but also ensure enough inventory for continuously using 4. Supplier management 1) Set KPI, analysis and continuous improvement; monthly report to the brands. 2) Monitor suppliers’ performance, analysis and point out their weakness and require an efficient solution to minimize the risk. 3) Negotiate with suppliers for cost saving, performance improving and new service updating. 4) Sourcing new suppliers for backup or new requirement from the brands 5. Monthly bill check and monthly and seasonally report to Logistic Manager Show less