Abdul Hafeez

Experience

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  Philips Benelux

  Aug 2004 - Jan 2005

  Technical Support Engineer
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  Wavetec

  Jan 2005 - Aug 2007

  Sales & Support Engineer

  • Involve and supervise in the installation & implementation of product solution.• Hold and retain the record of installation.• Responsible of maintenance and servicing of product.• Customer Trainings• Pre-sales Meetings with Sales Executives• Coordination with R&D Team for sharing & implementing customer requirements

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  Fleet Management Systems International (FMSi)

  Sept 2007 - Oct 2012

  Project Manager

   To do and Supervise Hardware and Software installations and trainings of Offline and Online Vehicle Monitoring System in UAE and various other countries  Managing and assigning jobs to the Team Technicians Coordinating with customers to provide them a customize solution & required reports Telephonic and Email coordination with Clients Technical Team to keep every servicing record up to date

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  Global Fleet Management Systems & Technologies

  Dec 2012 - Apr 2017

  Head of Operations & Technical

   Managing all the Operations Schedule & Tasks Managing Productivity of Technical Team Maximum utilization of Resources Preparing Technical Proposals Project Scheduling, Costing & Implementation Arranging Highly professional Product related Trainings Technical Presentations for clients Training for upcoming new staff Negotiating Contracts with clients & New Customers Encouraging, Identifying & Developing best practice strategy Writing up reports on Business Operations for Directors & CEO Attending Progress Meetings with Directors & CEO Identifying & Managing Risks, issues & dependencies  Managing 24/7 Customer Support Call Centre & Control Room Co-ordination with Customers for any upgrade Co-ordination with internal R&D & Software Team for required upgrade Generating New Accounts using the Market PR Responsible for keeping all the Customers Records Show less

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  Wasel Courier & Logistics Services

  May 2017 - Jun 2020

  Chief Operating Officer

   Analyze internal operations and identify areas for process enhancement Utilization of all the available Resources  Overseeing day-to-day Operations, including finance, Human Resources, Partners & Sales Overseeing Project Scheduling, Costing & Implementation  Overseeing planning, maintenance and efficiency Preparing Operational Reports & Executive Reports with descriptive sales forecast Implement business strategies and plans that align with the short- and long-term objectives  Ensure Compliance on a company, state & federal level Attending Progressive Meetings with Directors & Chairman  Driving sustainable growth and minimize losses Head outreach and business relations with Key Customers, Clients, Partners & Stakeholders Reviewing budget and staffing Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met Show less

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  Tabani Corp

  Jul 2020 - Sept 2021

  Head Of Operations & Technical

   Managing all the Operations Schedule & Tasks Managing Productivity of Technical Team Maximum utilization of Resources Preparing Technical Proposals Preparing Financial Proposals Project Scheduling, Costing & Implementation Arranging Highly professional Product related Trainings Technical Presentations for clients & customers Training for upcoming new staff Negotiating Contracts with clients & New Customers Encouraging, Identifying & Developing best practice strategy Writing up reports on Business Operations for Directors & CEO Attending Progress Meetings with Directors & CEO Identifying & Managing Risks, issues & dependencies  Managing 24/7 Customer Support Call Centre & Control Room Co-ordination with Customers for any upgrade Co-ordination with internal R&D & Software Team for required upgrade Generating New Accounts using the Market PR Sales meetings along with Sales correspondents for new leads & businesses Helping Customers to achieve the required results using Solution & resolving their issues Coordination with Customers to provide them timely, progressive & precise results Handling & responsible of entire Team (Technical, Operations, Control Room…) Responsible for keeping all the Customers Records Monitoring data management to keep accurate product, contract, pricing and invoicing information. Working closely with suppliers and customers to improve operations and reduce cost. Ensuring the personal safety and safe working environment of staff. Communicating needs & objectives to Managers & key personnel in procurement, logistics & distribution. Negotiating contracts to reduce costs and achieve maximum efficiency. Providing accurate routing information to ensure that delivery times and locations are coordinated. Accurately calculating total supply chain costs in relation to proposed new projects. Obtaining quotes for transportation and also making cost comparisons. Show less

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  FMS Tech.

  Oct 2021 - now

  Senior Data Analyst (Artificial Intelligence)