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Shrooq Saeed

Shrooq Saeed

Customer Service Specialist

Followers of Shrooq Saeed205 followers
location of Shrooq SaeedEastern Region

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  • Timeline

  • About me

    Administrative - Social Worker - Customer هو Service

  • Education

    • جامعة الإمام عبدالرحمن بن فيصل

      -
      Bachelor of Sociology and Social Service علم الاجتماع و الخدمة الاجتماعية

  • Experience

    • House of Consulting Office

      Jan 2018 - Jan 2022
      Customer Service Specialist

      - Updating the organization's internal databases and documenting technical issues and discussions with customers.- Follow up with customers to ensure their issues are resolved.

    • Saudi Charitable Society for Autism

      Apr 2018 - Apr 2018
      Social Worker

      - Assess and respond to the needs of the child and family members.- Connecting individuals to services and resources appropriate to their needs.

    • High school 33

      Oct 2018 - Oct 2018
      Student Advisor

      Commitment to work schedules and instructions, cooperation with the work team, and performing training on the tasks assigned to me by the organization with high efficiency

    • مركز جنى

      Mar 2022 - now
      Loans and projects specialist

      - Identify potential and interested customers- Processing and analyzing credit applications- Communicate with debtors and arrange with them methods of paying bills.- Resolve billing and customer credit issues.

    • سليمان الراجحي للتمويل التنموي Sulaiman Al-Rajhi for Development Finance

      Feb 2024 - now
      Project Management Specialist

      - Identify potential and interested customers- Processing and analyzing credit applications- Communicate with debtors and arrange with them methods of paying bills.- Resolve billing and customer credit issues.

  • Licenses & Certifications

    • Building a mental image

      Saudis Association at the University of Waikato

    • Creative thinking strategies

      Oyono National Training Association

    • Creativity in persuasion skills

      Saudis Association at the University of Waikato

    • Financial inclusion and sustainable development in light of the COVID-19 pandemic

      إثرائي

    • Self Marketing

      جامعة الإمام عبدالرحمن بن فيصل

    • Problems solving and decisions making

      إثرائي

    • Administrative leadership skills

      جامعة الإمام عبدالرحمن بن فيصل

    • Advanced level Excel skills

      MFTC - Managerial And Financial Training Center

    • Psychological Flexibility

      جامعة الإمام عبدالرحمن بن فيصل

    • Cyber ​​Security

      MonshaatSA