
Ayman Tayel
Customer Service Representative

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About me
Country Merchandiser@Esen Dep 8-Supply Chain ,Buying ,Sourcing ,Business Development and Product Management.
Education

Industrial Education
2002 - 2007Bachelor's degree Industrial Electronics Technology/Technician Good
Cheonggang Academy
2002 - 2004Diploma Computers & control very good
Experience

Vero Moda
Sept 2007 - Nov 2009Customer Service RepresentativeCustomer service attendance, replenishing new stock as it arrives. Ensure all products are compliant with the company standards, organizing the effective and efficient utilization of store space Recommending brand, Price point and buying depth strategies rearranging, Window installations and mannequin styling. Delivering weekly floor moves. Assisting and training in Store Teams Working closely with the management and marketing team to increase sales, cashier some times.

TETCO
Dec 2009 - May 2013MerchandiserCreate and forecasting plan strategy for production according to purchase orders. Support in determining high level financial goal, Daily customer contact to get all Production and accessories approvals also production status. Product follow-up and determine plan achieve. Data and stock analysis, fabric and accessories calculation which required for purchase orders and reporting to purchasing Dept. Prepare and follow-up all shipping documents with customer forwarder or shipping line. Monitoring Exports warehouse and accessories store. packaging department supervision to apply customers requirements .containers calculations . Show less

Star Electronics
Jun 2013 - Jun 2014Senior Customer Service RepresentativeCustomer service attendance, replenishing new stock as it arrives. Ensure all products are compliant with the company standards, organizing the effective and efficient utilization of store space Recommending brand, Price point and buying depth strategies rearranging, Window installations and mannequin styling. Delivering weekly floor moves. Assisting and training in Store Teams Working closely with the management and marketing team to increase sales, cashier

Kangourou Co
Jul 2014 - Dec 2015MerchandiserCreate and forecasting plan strategy for production according to purchase orders. Support in determining high level financial goal, Daily customer contact to get all Production and accessories approvals also production status. Product follow-up and determine plan achieve. Data and stock analysis, fabric and accessories calculation which required for purchase orders and reporting to purchasing Dept. Prepare and follow-up all shipping documents with customer forwarder or shipping line. Monitoring Exports warehouse and accessories store. packaging department Supervision to apply customers requirements .containers calculations . Show less

Landmark Group
Feb 2016 - Apr 2018Senior Customer serviceSetup, re merchandising & replenishing new stock as it arrives. Delivering weekly floor moves. Window installations and mannequin styling, Translating catalogs & promotions into real designs on the showroom floor. Assisting and training in Store Teams Working closely with the management and marketing team to increase sales, Working with the VM Manager & sales teams to achieve commercial goals. Ensure all products are compliant with the company standards, organizing the effective and efficient utilization of store space Recommending brand, Price point and buying depth strategies rearranging, analyzing sales figures. Cashier reliever and customer service attendance. Show less

RUBYRED GARMENT
Apr 2018 - Oct 2021MerchandiserDaily communications with buyer to follow clients business starting from costing &pricing going through developing, production and shipment. Getting all clients approval to proceed the product as per client’s requirements. Work with buyer to increase the business with him to achieve financial targets for the company .daily working with buyer and company departments to achieve Handover dates for each shipment. Follow up productions stages with management t team to work as client guidelines .getting client feedback to improve weakness points in future business. Handling clients concerns till to achieve their satisfactions Show less

Alexapparels
Oct 2021 - Oct 2022Senior Merchandiser
Jiangsu GTIG ESEN Co., Ltd
Oct 2022 - Apr 2023Senior MerchandiserFigure out the sales budgets as per year targets .Working on allocating the capacity by getting Pos from the customers .Distributing the duties between the merchandising team .Following up the daily tasks with the merchandising team , and weekly report .Insuring the daily , weekly , monthly targets has achieved successfully .Working with other factory departments as management , seniority , and other levels to insure and assure achievethe general interest of the factory and group Show less

DeFacto
Apr 2023 - May 2024Senior MerchandiserWorking to source best vendors whose meet our brand requirements.Providing all approvals to vendors which will help to proceed the bulk.Costing and pricing with vendors to get best prices .Allocating the styles with the vendors based on their prices and their ability to achieve required DD.Helping the vendors to source Fabric and trims.Closely follow up with all vendors to make sure that all in track with OTD.Checking vendors performances and work on improvements to meet OTD.Closely follow up with planning team for seasons potential and prices. Show less

Jiangsu GTIG ESEN Co., Ltd
May 2024 - nowCountry Merchandiser
Licenses & Certifications

Electronics Technology Bachelor Degree
Languages
- tuTurkish
- enEnglish
- frFrench
- arArabic
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