Reese Cupeto

Experience

• 

  Starbucks

  Aug 2015 - Apr 2018

  Barista

  - Utilized Point of Sale system to handle $14,000 worth of daily transactions- Promoted specialty beverages in order to achieve targeted sales goals- Collaborated with a team to produce fourth highest gross sales in a retail store for fiscal year 2017- Informed customers on new products to provide an exemplary customer experience - Mentored new hires on store sales, customer experience, and beverage quality

• 

  American Lung Association

  Jan 2018 - May 2018

  Development Intern

  - Assisted Executive Director in coordinating Cars for the Cure event to raise over $70,000 for lung health- Exceeded monthly in-kind fundraising goals via targeted email and call campaigns- Communicated with sponsors, including Florida Hospital and Audi, to ensure maximum sponsor benefits- Recruited participants and volunteers for Fight for Air Climb Orlando event- Increased community involvement for 10 counties in Central Florida through participation in Better Breathers club for COPD and lung disease patients Show less

• 

  Marriott Vacations Worldwide

  Jan 2018 - Jan 2019

  Junior Digital Project Manager, eCommerce

  - Translate partner and organizational needs into business goals and user stories in JIRA- Prioritize IT and web development projects with business partners under limited supervision- Lead a team of developers and web analysts to ensure each project is delivered following strategy- Create project schedules based on scoping from development and analytics lead- Partner with web analytics to track and implement key metrics- Test all projects on multiple devices to ensure new features are functioning properly Show less

• 

  Universal Parks & Resorts

  Jan 2019 - Jan 2020

  Business Systems Analyst, Marketing Platforms

  -Developed and maintained comprehensive project plans in Asana, Jira and Confluence with detailed timelines to be shared with management and stakeholders-Lead client-facing and internal meetings, including project kickoffs and project scoping sessions-Managed up to 25 small to medium projects for 3 separate teams (Targeting, CRM Development, Analytics Implementation) and prioritize accordingly-Facilitated business requirements analysis and functional design work sessions for Adobe Experience platforms, including implementing a Digital Data Layer and A/B testing for web optimization-Identified and eliminated risks between client and technical teams Show less

• 

  Marriott Vacations Worldwide

  Feb 2019 - Nov 2019

  Digital Production Coordinator, Digital Gowth

  - Lead digital marketing initiatives for Marriott Vacation Club and Vistana Signature Experiences - Translate partner and organizational needs into business goals and user stories in JIRA- Optimize resources and work in priority order as determined by Agile methodology - Collaborate with business partners to adjust strategy based on learnings from analytics - Ensure project requirements and brand standards are met following schedule- Mentor new team member through large enterprise initiatives and process transitions Show less

• 

  Syneos Health

  Jan 2020 - Jan 2021

  Pharmaceutical Sales Professional

  Analyze market data in Salesforce to optimize pre-call plan and exceed territory KPIs for Q1 2021• Build and manage relationships with HCPs in targeted physician offices across Central and South FL• Fielded in-depth questions by maintaining strong clinical understanding of products and disease states• Redirected and overcame sales objections by employing persuasive communication skills• Supported sales and marketing activities through managing territory budget and controlling costs Show less

• 

  Walmart

  Jun 2021 - now

  • Senior Manager, eCommerce Governance, Operational Excellence

    Sept 2024 - now

  • Manager II, Technical Project Manager, Corporate Data Strategy

    Jun 2021 - Sept 2024