Tania Decsei

Tania Decsei

Marketing Manager

Followers of Tania Decsei174 followers
location of Tania DecseiCluj-Napoca, Cluj, Romania

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  • Timeline

  • About me

    Darwin Analyst - L2

  • Education

    • Technical University of Cluj Napoca

      2015 - 2019
      Bachelor's degree Mechatronics, Robotics, and Automation Engineering
    • Technical University of Cluj Napoca

      2019 - 2021
      Master's degree Engineering and Quality management
  • Experience

    • S.C DENISSA IMPEX S.R.L

      Feb 2016 - now
      Marketing Manager

      - Develop and execute comprehensive marketing plans and strategies to promote our products and services within the Horeca industry.- Conduct market research to identify customer needs, preferences, and trends, and use the insights to inform marketing strategies.- Create and manage marketing campaigns across various channels, including digital, print, and social media, to reach target audiences effectively.- Manage the marketing budget, ensuring effective allocation of resources and adherence to financial targets.- Develop and maintain strong relationships with key stakeholders, including customers, suppliers, and industry influencers.- Stay updated on industry trends, competitor activities, and emerging marketing technologies, and recommend innovative approaches to stay ahead in the market.- Handle accounting tasks related to marketing activities, including budgeting, expense tracking, and financial reporting. Show less

    • Cinema City Romania

      Jan 2017 - Jul 2019
      Cashier
    • L&F Electronics SRL - ProfiSportShop

      Oct 2018 - Apr 2019
      Sales Agent
    • Darwin

      Sept 2019 - now

      - Taking ownership on queries and solving them within SLA (My yearly stats regarding SLA are 95.97%)- Ensured that Darwin Technical support service is being delivered aligned to the standard quality metrics implemented - Managing triage- Picking up escalations- Participating to BAU transition calls- Developed Zendesk Guide aligned to client and internal needs in order to encourage self-service and improve client experience ( CGD and NGD)- NGD Involvement ( Completed NGD training, passed accreditation, completed NGD Testing cycle)- CGD Testing- Performed BSW checks- Thermofisher Netherlands NGD Service Consultant Support- Participating in the recruitment process- Pink Squad member Show less

      • Darwin Analyst L2

        Jan 2025 - now
      • Senior Darwin Analyst - L1

        Aug 2023 - Dec 2024
      • Darwin Analyst - L1

        Sept 2019 - Jul 2023
  • Licenses & Certifications

    • Cambridge English Qualification

      Cambridge University Press & Assessment
      Apr 2015
    • ECDL Certification

      ECDL Romania
      Apr 2015