Tania Decsei

Experience

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  S.C DENISSA IMPEX S.R.L

  Feb 2016 - now

  Marketing Manager

  - Develop and execute comprehensive marketing plans and strategies to promote our products and services within the Horeca industry.- Conduct market research to identify customer needs, preferences, and trends, and use the insights to inform marketing strategies.- Create and manage marketing campaigns across various channels, including digital, print, and social media, to reach target audiences effectively.- Manage the marketing budget, ensuring effective allocation of resources and adherence to financial targets.- Develop and maintain strong relationships with key stakeholders, including customers, suppliers, and industry influencers.- Stay updated on industry trends, competitor activities, and emerging marketing technologies, and recommend innovative approaches to stay ahead in the market.- Handle accounting tasks related to marketing activities, including budgeting, expense tracking, and financial reporting. Show less

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  Cinema City Romania

  Jan 2017 - Jul 2019

  Cashier
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  L&F Electronics SRL - ProfiSportShop

  Oct 2018 - Apr 2019

  Sales Agent
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  Darwin

  Sept 2019 - now

  - Taking ownership on queries and solving them within SLA (My yearly stats regarding SLA are 95.97%)- Ensured that Darwin Technical support service is being delivered aligned to the standard quality metrics implemented - Managing triage- Picking up escalations- Participating to BAU transition calls- Developed Zendesk Guide aligned to client and internal needs in order to encourage self-service and improve client experience ( CGD and NGD)- NGD Involvement ( Completed NGD training, passed accreditation, completed NGD Testing cycle)- CGD Testing- Performed BSW checks- Thermofisher Netherlands NGD Service Consultant Support- Participating in the recruitment process- Pink Squad member Show less

  • Darwin Analyst L2

    Jan 2025 - now

  • Senior Darwin Analyst - L1

    Aug 2023 - Dec 2024

  • Darwin Analyst - L1

    Sept 2019 - Jul 2023