Nicholas Black

Experience

• 

  Sparkling Pool Services, Inc.

  Mar 2008 - Sept 2008

  Crew Leader

  Responsible for daily repair and renovation tasks for commercial pool properties. Lead renovation crews through minor construction as well as pool opening and closing procedures.

• 

  Sparkling Pool Services, Inc.

  Mar 2009 - Sept 2009

  Assistant Regional Manager

  Aided the Regional Manager of southwest, New Jersey in the management and daily operation of 42 commercial pool clients. Oversaw four supervisors and 200-250 life guards.

• 

  Sparkling Pool Services, Inc.

  Mar 2010 - Sept 2010

  Regional Manager of Delaware

  Developed a new area of clients in the Northern spur of Delaware. Oversaw 12 new commercial pools, one supervisor and 30 new life guards.

• 

  Sparkling Pool Services, Inc.

  Mar 2011 - Sept 2011

  Residential Construction Manager

  Contact for residential clients for renovation or construction pool work. Surveyed the site, and estimated scope of work and cost. Guided customer through the process and scheduled work.

• 

  SHI International Corp.

  Aug 2012 - now

  • Provide managerial support for the Project Management 1 team of 6-7 Project Managers • Hire new project managers and support employees’ career development • Learn, enforce, maintain, and train new hires on the PMO Methodology • Manage customer escalations on projects• Provide various reports on utilization of team, number of projects YTD, and forecasting • Ensure proper levels of PMs are available to support incoming projects • Ensures our PMO process, policy and methodology is part of all SHI project delivery. Show less •Project Manager activities included: - Conducting and managing kickoff, status, and close meetings - Tracking action items and status of deliverables - Managing project through Plan, Build, Test, Deploy phases - Creating, maintaining, and executing to a project plan with a baseline - Reporting on the status and schedule to multiple stakeholders - Assembling the delivery team and managing multiple resources, either internal SHI consultants or partners - Assisting the sales team in preparing statements of work providing execution and costing input - Managing the statement of work development process and providing quality control - Assigned to complex small, medium, and large projects for Public Sector, Enterprise, SMB and Corp clients - Project types included End User Computing, Data Center & Infrastructure, Security, Cloud, Microsoft, Lifecycle Managed Services, DaaS and 3rd Party/Partner - Handled both domestic and international projects - Mentored new project managers and leaders •Major Project Highlights:- 900+ site international Desktop Infrastructure refresh for large hotel chain post-acquisition- 70+ site international Wireless AP refresh for large banking and finance company- 60+ site international Desktop Infrastructure refresh project for large insurance company- Domestic statewide VDI upgrade for Department of Corrections•Position Highlights:- SHI Enterprise Solutions Group Project Manager of the Year 2019- On-boarded new Professional Services Automation Tool- Financial SME for the Project Management Office Show less •Project Leader Activities Included: - Conducting and managing kickoff, status, and close meetings - Tracking action items and status of deliverables - Managing project through Plan, Build, Test, Deploy phases - Creating, maintaining, and executing to a project plan with a baseline - Reporting on the status and schedule to multiple stakeholders - Assembling the delivery team and managing multiple resources, either internal SHI consultants or partners - Assisting the sales team in preparing statements of work providing execution and costing input - Managing the statement of work development process and providing quality control - Assigned to small, medium, and large projects for Public Sector, Enterprise, SMB and Corp clients - Project types included End User Computing, Data Center & Infrastructure, Security, Cloud, Microsoft, Lifecycle Managed Services, DaaS and 3rd Party/Partner•Major Projects Include: - 600+ site domestic Cisco infrastructure upgrade for large retail customer - 65 + site domestic Microsoft Windows refresh for large insurance company - 5,000+ end user domestic Microsoft O365 migration for large manufacturer & distributor Show less • Create and place computer related hardware, software, licensing and service purchase orders.• Handle procurement, sourcing and logistics within a network of over 58,000 vendors.• Actively update internal database to establish and maintain corporate vendor relationships.• Individually and exclusively manage the procurement of goods with eight specific vendors.• Utilize multitasking skills to place orders online, electronically and via email simultaneously.• Work closely to provide support to a sales staff of over 2,000 members throughout the United States. Show less

  • Manager of PMO Partner Services

    Apr 2021 - now

  • Manager Project Management Office

    Oct 2019 - Mar 2021

  • Project Manager

    Jan 2017 - Oct 2019

  • Project Leader

    Aug 2014 - Dec 2016

  • Purchasing Agent

    Aug 2012 - Aug 2014