
Clare Dooley
Vice President

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About me
Senior Vice President, CCMS, PMP
Education

Mortgage Banking Association (MBA)
2011 - 2013CCMS, May 2013 Commercial Real Estate - Mortgage Servicing Good Standing / PassedActivities and Societies: CCMS Committee Member - 2013 - Present CCMS Education Committee Chairperson - 2015 - Present Active member of MBA and promotion of CCMS designation education. CCMS designees demonstrate high levels of achievement in successfully passing the written and oral exam demonstrating knowledge of commercial mortgage servicing. CCMS first must meet the qualifications which include industry education, commercial experience, commitment to the industry and participation in MBA. All CCMS designees are required to maintain their designation with continuing education and participation in the MBA and the commercial real estate industry.

Scrum Alliance
2014 - 2014CSM; CSPO IT AgileCertified Scrum Master and Certified Scrum Product Owner

Penn State University
2007 - 2008PMI Certificate Project ManagementPenn State University "PSU" is a Project Management Institute (PMI ®) Registered Education Provider (R.E.P.). PSU provided the PMBOK education and preparation course work requirements on site at Capmark over two semesters fall of 2007 and spring 2008.

Trinity Washington University
1980 - 1984BS Liberal Arts
Experience

NationsBanc, predecessor companies
Jul 1989 - May 1993Vice PresidentManaged the servicing team and portfolio of $3 Billion, for the Eastern Region; assisted with the M&A of the prior Companies; and acted as Project manager for the conversion of the $10 Billion portfolio from NationsBank to Republic Realty. Performed the role of Office Manager for Production branch reporting and metrics to Corporate in Chicago, IL.

Republic Realty Mortgage Corporation
Jun 1993 - Jan 1995Vice PresidentManaged the servicing portfolio of $3 Billion, for the Eastern Region from Richmond, VA; assisted with the M&A of the prior Company; and acted as Project manager for the conversion of the $10 Billion portfolio from Republic Realty to GMACCM. Performed the role of Office Manager for Production branch reporting and metrics to Corporate in Chicago, IL.

GMAC Commercial Mortgage
Feb 1995 - Mar 2006Senior VIce PresidentEstablished the European Servicing operations in 2000 as an Expat and lived in Ireland for three years. In addition, she assisted in obtaining the bank license from the Central Bank of Ireland and set up the several European offices. European operations were sold assisted with the sale, transfer and transition services provided to the purchaser through 2011. Continued expansion of India captive operation for offshore back office processing.

Capmark Finance Inc
Mar 2006 - Nov 2009Senior Vice PresidentServicing Business Development and Strategic Senior Vice PresidentCompany Name Capmark Finance Inc Dates Employed Mar 2006 – Nov 2009 Employment Duration •3 yrs 9 mos Servicing Business Development and Strategic initiatives for Technology as well as M&A opportunities.

Berkadia
Dec 2009 - nowSenior Vice PresidentAs a certified Project Manager and MBA CCMS designation, I work with Servicing, Product, Technology and Hyderabad stakeholders leading change on technology and business process initiatives. In addition, I collaborate across the Enterprise Teams and business stakeholders to improve the user experience for our clients and employees.2020 – PresentProject Manager for Servicing strategic initiatives assisting the business, Product , Technology and Corporate strategic partners to enhance the customer experience while improving the business processes. Collaborating across the Servicing teams to define goals, needs objectives and challenges for day-to-day processes, leading change management working in tandem with the various business owners. The teams’ successes include the McCracken Release 20 upgrade; SOFR/Libor Cessation update; Banking Initiative as well as enhancing our custom SharePoint online applications.2015 - 2020Transformation Program Manager leading change by leveraging commercial real estate experience working with Underwriting, Deal Management, Production, Closing partners, Lenders; and third-party vendors. The transformation: expanded offshore operations establishing the staffing structure, business processes, training foundation as well as technology initiatives to support on/offshore credit teams. Developed the custom SharePoint Deals Application for end-to-end document collaboration from Quote through delivery to the Lenders. 2009 – 2015Strategic Initiatives working with commercial Servicing leveraging CMBS, Ginnie Mae, Fannie Mae, Freddie Mac, Life Companies, Banks, third party vendors; offshoring & international experience with process improvement and migration. Large servicing portfolio integration and conversion; assisted with M&A diligence and integration; and expanded commercial servicing operations in Hyderabad, India. As PM assisted in the divestiture and sale of the European Servicing Platform and transition of work from Ireland to India. Show less
Licenses & Certifications
- View certificate

CCMS
Mortgage Bankers AssociationsMay 2013 - View certificate

PMP
PMIJul 2008 - View certificate

CSM
Scrum AllianceJul 2014 - View certificate

Developing a Critical Thinking Mindset
LinkedInJan 2024 - View certificate

CSPO
Scrum AllianceJul 2014
Volunteer Experience
Volunteer
Issued by JDMF on Aug 2009
Associated with Clare Dooley
Languages
- enEnglish
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