Bikramjit Singh

Experience

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  Tech Mahindra

  Sept 2014 - Mar 2017

  System Engineer

  • Performed Installation of different servers and client operating systems (windows 7,8,8.1,10, server 2008,2012)• Monitored and managed IT Infrastructure• Configured VMWARE 5.0 and Windows server 2012 with active directory• Configured and monitored CISCO Routers and Switches• Worked on MS SQL 2012, windows 7,8 and 10, configured and implemented group policies.• Worked on AT&T Retail Testing Project and performed manual testing.• Developed co-ordinating skills working with IT Services operation practices (Process, Documentation, Communication, Review and MIS report) Show less

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  Lambton College

  May 2018 - Aug 2018

  Teaching Assistant

  • Assisted Teachers in conducting Labs and marking Lab reports.• Assisted teachers in marking assignments and prepare results.• Helped teachers in conducting and marking quizzes and making result reports

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  CNB Computers Inc.

  Sept 2018 - Jul 2021

  IT SYSTEM ADMIN/NETWORK SUPPORT

  • Provided Desktop and Network support to more than 250 users across three different locations in Canada and US over telephone, emails or by taking remote sessions.• Created and managed Users and Exchange Objects such as Site Mailboxes, Public Folders, Shared Mailboxes, Distribution Groups etc.• Captured and Deployed Windows OS Images using WDS, EDT, Ghost Sever and SDS Server.• Installed, configured, and monitored Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows 10, MAC OS machines.• Configured and monitored server backups using tools like - Windows Server Backup, Backblaze Cloud Backup, VEEAM.• Created AD users, applied group policies, provided desktop support to more than 250 domain users.• Installed and Troubleshot Printers and Scanners.• Troubleshot problems related to LAN, DHCP, DNS etc.• Ethernet and Fibre cabling.• Application Support - outlook, office 365, G-Suite, CRM etc. Show less

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  HCL Technologies

  Jul 2021 - now

  Analyst