Dr. Khushbu Pandya

Dr. Khushbu Pandya

Relationship Manager

Followers of Dr. Khushbu Pandya6000 followers
location of Dr. Khushbu PandyaAhmedabad, Gujarat, India

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  • Timeline

  • About me

    India's 1st Social Media Ph.D. | Entrepreneur

  • Education

    • SPUMBA - Post Graduate Department of Business Management - Sardar Patel University

      2006 - 2008
      MBA Management

      Activities and Societies: Conducted research projects in various areas like consumer products, industrial products, pharmaceuticals, etc. Participated actively in National Seminar on “Consumer Research in India” sponsored by UGC, organized by Sardar Patel University, Jan 19-20 2007

    • SPUMBA - Post Graduate Department of Business Management - Sardar Patel University

      2010 - 2014
      Doctor of Philosophy - PhD Social Media
  • Experience

    • Vodafone Essar Cellular Limited

      May 2008 - Oct 2009
      Relationship Manager

      Responsible for Handling Portfolio of High end and oldest bunch of Customers of Vodafone.Efficiently Attended enquiries and implemented marketing & sales strategies to meet revenue targets. Involved in Churn Management to retain current customer base by providing retention activities.Ensured customer satisfaction by continuous process improvement and ensuring timely follow ups for payments.Proactively involved in Revenue Enhancement by ensuring Direct and indirect selling of various VAS products. Coordinated with the branches for relevant business & niche customer services Skillfully handled Coordination with operations/documentation staff within office as well as with branches for superior customer services.Established healthy business relations with clients & external associates for securing repeat business & long term loyalty and work towards solving their queries and complaints efficiently. Show less

    • School of Management, Sumandeep Vidyapeeth

      Dec 2009 - Jul 2012
      Lecturer

      Assume overall responsibility of a devoted educator covering professional development, Students Assessment & conducting staff meetings. Manage classroom coverage of assigned subjects as per academic curriculum to students. Create comprehensive classroom assessment methods and techniques, compliant with the education board.Established a learning environment to meet and enhance the student’s needs of emotional, intellectual, social and creative strengths.Explore and implement new teaching techniques. Receive consistently glowing evaluations from students and supervising administrators. Show less

    • Konvophilia Communications

      Sept 2012 - now
      Founder

      At Konvophilia Communications we help Individuals & Businesses do SOCIAL MEDIA effectively & efficiently, creating their own ripples of influence.We offer SOCIAL MEDIA SOLUTIONS:- Trainings- Consulting- WorkshopsKonvophilia Communications is Designed for :- Entrepreneurs & Start-ups- Professionals- Students (for Professional Development)What’s In It (social media) for Clients ?- Increase relevant connections globally- Be a global personality / brand / professional- Let the world know who you are- Creation of groups of like-minded people, like minded interests- Generate discussions of ideas, problems, solutions, etc- Create, Share & Read relevant content- Turn negative relations / Word of Mouth in to positive- Achieve growth, visibility, trust & loyaltyLIKE our Facebook Page and get noticed as we are showcasing businesses / services on our Page FREE of cost, advertising it and making you noticed. Show less

    • Her Business Travel

      Dec 2017 - now
      Founder

      herbusinesstravel.com is India's 1st and only Media for Women Business Travellers

  • Licenses & Certifications

    • Export Import

      Ahmadabad Management Association
    • Statistical Analysis System (SAS)

      "DAT" Data Analytix Technologie