
Dr. Khushbu Pandya
Relationship Manager

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About me
India's 1st Social Media Ph.D. | Entrepreneur
Education

SPUMBA - Post Graduate Department of Business Management - Sardar Patel University
2006 - 2008MBA ManagementActivities and Societies: Conducted research projects in various areas like consumer products, industrial products, pharmaceuticals, etc. Participated actively in National Seminar on “Consumer Research in India” sponsored by UGC, organized by Sardar Patel University, Jan 19-20 2007

SPUMBA - Post Graduate Department of Business Management - Sardar Patel University
2010 - 2014Doctor of Philosophy - PhD Social Media
Experience

Vodafone Essar Cellular Limited
May 2008 - Oct 2009Relationship ManagerResponsible for Handling Portfolio of High end and oldest bunch of Customers of Vodafone.Efficiently Attended enquiries and implemented marketing & sales strategies to meet revenue targets. Involved in Churn Management to retain current customer base by providing retention activities.Ensured customer satisfaction by continuous process improvement and ensuring timely follow ups for payments.Proactively involved in Revenue Enhancement by ensuring Direct and indirect selling of various VAS products. Coordinated with the branches for relevant business & niche customer services Skillfully handled Coordination with operations/documentation staff within office as well as with branches for superior customer services.Established healthy business relations with clients & external associates for securing repeat business & long term loyalty and work towards solving their queries and complaints efficiently. Show less

School of Management, Sumandeep Vidyapeeth
Dec 2009 - Jul 2012LecturerAssume overall responsibility of a devoted educator covering professional development, Students Assessment & conducting staff meetings. Manage classroom coverage of assigned subjects as per academic curriculum to students. Create comprehensive classroom assessment methods and techniques, compliant with the education board.Established a learning environment to meet and enhance the student’s needs of emotional, intellectual, social and creative strengths.Explore and implement new teaching techniques. Receive consistently glowing evaluations from students and supervising administrators. Show less

Konvophilia Communications
Sept 2012 - nowFounderAt Konvophilia Communications we help Individuals & Businesses do SOCIAL MEDIA effectively & efficiently, creating their own ripples of influence.We offer SOCIAL MEDIA SOLUTIONS:- Trainings- Consulting- WorkshopsKonvophilia Communications is Designed for :- Entrepreneurs & Start-ups- Professionals- Students (for Professional Development)What’s In It (social media) for Clients ?- Increase relevant connections globally- Be a global personality / brand / professional- Let the world know who you are- Creation of groups of like-minded people, like minded interests- Generate discussions of ideas, problems, solutions, etc- Create, Share & Read relevant content- Turn negative relations / Word of Mouth in to positive- Achieve growth, visibility, trust & loyaltyLIKE our Facebook Page and get noticed as we are showcasing businesses / services on our Page FREE of cost, advertising it and making you noticed. Show less

Her Business Travel
Dec 2017 - nowFounderherbusinesstravel.com is India's 1st and only Media for Women Business Travellers
Licenses & Certifications

Export Import
Ahmadabad Management Association
Statistical Analysis System (SAS)
"DAT" Data Analytix Technologie
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