
Shawna Nielsen
RMS Clerk

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About me
Director, Student Experience & Success at Canadore College
Education

Almaguin Highlands Secondary School
1989 - 1993High School
University of Fredericton
2021 - 2024Executive MBAEMBA with specialization in Social Enterprise

Canadore College
1993 - 1996Business Accounting
Husson University
2013 - 2015Bachelor’s Degree Bachelor of Science in Business AdministrationGraduated Summa Cum Laude

University of Fredericton
-Certificate of Advanced Studies
Experience

Canadian Forces
Jun 1992 - Apr 2007RMS ClerkResource Management Support Clerks (RMS Clk) provide administrative and financial support to all military activities. This career field is one of the largest in the military. Consequently, it offers a wide scope of employment opportunities in a variety of environments.• Human resource administration and services• Financial management support services• Personnel support services• Corporate and general purpose administrationRMS Clks must be responsible, tactful, discreet, mentally alert, and possess a good memory. They must be capable of accurately performing repetitive clerical and financial tasks and, in the early stages of their career, be willing to work long hours to meet deadlines. RMS CLKs should be interested in dealing with the public; therefore, excellent interpersonal and communication skills are required. This occupation also involves working with numbers, drafting correspondence, and operating computers and other office equipment. Resource Management Support clerks must be attentive to detail and work in an organized manner. Reliability, honesty, and an ability to adapt to a variety of locations, conditions and management systems are also necessary attributes. Critical thinking skills are particularly important in the higher rank levels where RMS Clks perform management functions and are often responsible for supervising and managing large groups of people. Show less

Near North District School Board
Apr 2007 - Nov 2011Executive Assistant to the Director of Education and Board of Trustees•Responsible for the production and distribution of agenda packages by strict deadlines•Attends Board meetings, records and transcribes minutes of the meetings and maintains an accurate record of Board discussions•Attendance at other meetings as requested by the Director•Responsible for maintaining a record of Board minutes, by-laws, communications and other legal documents•Responsible for attending grievance hearings, taking notes and transcribing if required•Responsible for Board meeting follow-up records, preparation of letters to staff for signature of Director•Undertakes research, completes reports and other matters of a confidential nature•Makes arrangements for Board and Administrative committee meetings•Responsible for employee communications, as required•Responds to public inquiries, as directed•Responsible for handling of Director's incoming and outgoing mail•Responsible Trustee mail and communications•Responsible for coordination of travel, conference arrangements for Trustees and Director•Responsible for maintaining contact with media, external agencies and Ministry of Education and Training•Filing as well as keeping Board Policy Manual, Ministry of Education and Training memoranda binders up to date•Responsible for agenda, minutes and preparing materials for Executive Council meetings•Responsible for coordination and organization of annual 25 Year Club/Retirement celebration•Other duties as assigned by the Director or senior administration Show less

Canadore College
Nov 2011 - now- Provides leadership, direction and vision on the development and provision of student-centric services and non-academic programming.- Leads a team of professionals with a goal of delivering relevant, engaging and high-quality services, support and advocacy and to learners as they study at Canadore.- Key areas of scope include Accessibility Services, Athletics, Student Life, Health Centre, Student creation of dynamic student retention initiatives.- Provides leadership and strategic direction for the programs/services offered by the division for the entire College, ensuring that the services/programs are integrated as a fundamental part of the education process and are consistent with the overall College objectives/strategic plan.- Develops goals and objectives, establishes/implements/monitors policies and procedures for the College’s student experience programs and services.- Works collaboratively with senior College management, academic Deans, student government/groups, faculty and staff to promote a positive campus life program at the College.- Plans, organizes and directs divisional activities/operations/staff to ensure the effective and efficient delivery of services/programs.- Develops, monitors and directs the budget activity for the departments.- Ensures the effective use of human, physical and financial resources for the department, reallocating resources appropriately as necessary.- Maintains a high level of staff performance through effective recruiting, selecting, training, developing and evaluating.- Sets divisional professional standards and performance benchmarks, ensuring that the skill level and performance of individual administrators, staff and partners are at the required level. Show less • Oversees the daily operations of the Office of the Vice President Academic, provides administrative and executive services on behalf of and in support of the VPA, and provides guidance and direction to the Academic Area. • Performance of administrative liaison and financial, analytical, and representational functions in support of the VPA in accordance with the College strategic directions. • Ensures prompt, high-quality individual support to students, faculty, and staff. • Responsible for monitoring budgets of the academic area including the Office of the VPA. • Communicates effectively, using tact and discretion, with students, faculty, and staff at all level, staff at other Colleges, and a wide range of individuals from community groups, local school boards, businesses, and the Ministry. Show less
Director, Student Experience & Success
Sept 2017 - nowExecutive Assistant to the Vice President Academic
Nov 2011 - Sept 2017

Reuten Construction
May 2014 - nowBusiness ManagerManage all administrative services for Reuten Construction.• Market research including industry analysis, competition analysis, resources and shortages.• Marketing plan including services, products, vision and goals• Business set up including operations, financial plan and growth plan• Policy development• Payroll, bookkeeping and government financial reporting• Human resources management• Health and safety training and education
Licenses & Certifications
- View certificate

Ten Tousand Coffees Member
Ten Thousand CoffeesJan 2019 - View certificate

Body Language for Leaders (2015)
LinkedInApr 2020
Volunteer Experience
Board Member & Treasurer
Issued by OUTLoud North Bay on Oct 2023
Associated with Shawna NielsenCollege Representative
Issued by Ontario College Administrative Staff Association (OCASA) on Jan 2016
Associated with Shawna NielsenFamily Council - Vice-Chair and Secretary
Issued by Fairvern Nursing Home on Oct 2021
Associated with Shawna NielsenSchool Advisory Council Chair
Issued by Almaguin Highlands Secondary School on Dec 2015
Associated with Shawna NielsenParent Involvement Committee - Regional Co-Chair (East)
Issued by Near North District School Board on Mar 2016
Associated with Shawna NielsenSchool Advisory Council Member
Issued by Mapleridge Public School on Sept 2012
Associated with Shawna NielsenNewsletter Editor
Issued by Danish Club of Ottawa on Feb 2011
Associated with Shawna NielsenVolunteer Visitor
Issued by The Perley and Rideau Veterans' Health Centre on Jan 2005
Associated with Shawna Nielsen
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