Gemma Fleming

Customer Account Manager

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Watford, England, United Kingdom

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Timeline
About me
Partner Development Manager at Telefónica Tech| Digital Workplace Alliance Lead| Unlocking workplace productivity, with transformational digital workplace built around employee experience
Education
- Francis Combe
  1996 - 2001
Experience
- Central Trust
  Apr 2005 - Jun 2008
  Customer Account Manager
- CAE Technology Services
  Jul 2008 - Jan 2023
  - Develop Strategic relationships with key business stakeholders across Vendor and Distribution Channels- Identify ways for IT to achieve and exceed business objectives- Drive and deliver innovative business solutions to create a maximum competitive advantage- Develop and strengthen existing relationships with vendors to increase focus and activity- Manage overall satisfaction with sales and proactively identify risks/issues as well as areas of improvement- Liaise across all departments to ensure the level of support and assistance being provided by all of our strategic vendors and distributors is satisfactory - Understand the business processes (people, technology, information and organisation) Show less
  - Partner Business Manager
    Aug 2021 - Jan 2023
  - Vendor Manager
    May 2018 - Jan 2023
  - Partner Relationship Manager
    Oct 2016 - Jan 2023
  - Account Manager
    Jul 2008 - Jan 2023
- Telefónica Tech
  Jan 2023 - now
  Partner Development Manager
- Telefónica Tech (EN)
  Jan 2023 - now
  Partner Development Manager
Licenses & Certifications
- Microsoft Licensing Solutions Specialist Lite
- Purple Technical Professional Certified
  Jan 2017
- AMPLIFY Security Fundamentals (ASF)
  Palo Alto Networks
  Jun 2021
- Pure Sales Professional
  Pure Storage
  Mar 2023
- Palo Alto Networks Accredited Sales Executive (ASE)
  Palo Alto Networks
  Feb 2020
- Partner 1: Sales and Product Training
  CrowdStrike
  May 2023