Kyla Jansen

Experience

• 

  Land Information New Zealand

  May 2012 - Nov 2012

  Client Support Agent

  • Worked for the New Zealand national government in the Department of Land Information• Provided client support and technical assistance for land tractions primarily assisting lawyers, surveyors, and government officials• Assisted with the process of application signup for individuals and firms and aided with digital certificate requests• Assisted the human resources department on an ad hoc basis

• 

  BI WORLDWIDE

  Feb 2013 - Feb 2017

  Event Director

  • Responsible for the on-site management of corporate meetings and incentive events, both domestic and internationally, with accountability in service deliverables, budget constraints, as well as client and customer satisfaction• Partner and liaise with all suppliers including hotels, destination management companies, cruise lines, tour operators, and venues. Coordinate with support staff, production companies, speakers, and entertainment• Manage and oversee all aspects of the program including food and beverage functions, ground transportation, meetings and breakouts, rooms and registration, hospitality desk, and activities 收起

• 

  ALTOUR Corporate, Meetings & Incentives

  Feb 2017 - Apr 2022

  • Manage and lead a team of meeting planners responsible for all full-service client meeting and incentive travel• Manage all aspects of meetings and incentive travel for corporate events including food and beverage, décor, audio/visual, merchandise selection and buying, attendee management, airline travel, data management, ground transportation, travel staff, and onsite operations• Manage the day to day communication with clients and vendors, building and strengthening relationships while negotiating to ensure the best attendee experience and program profitability• Serve as the account manager of strategic meeting management accounts providing client management and robust reporting including event level reports, tax reporting, and SMM quarterly reporting 收起

  • Manager, Meetings & Incentives

    Sept 2021 - Apr 2022

  • Strategic Account Manager

    Dec 2019 - Sept 2021

  • Senior Meeting Planner

    Feb 2017 - Dec 2019
• 

  Coloplast

  May 2022 - Sept 2022

  Training & Education Partner
• 

  Allianz Life

  Sept 2022 - now

  Principal Meeting Planner