Robert Giove

Experience

• 

  Wacovia Bank

  Aug 2006 - Jul 2009

  Manager of Solution Design –AVP

  Led the Distributed Server Delivery Solution Design team of 18 project managers responsible for ensuring all customer orders adhere to corporate hardware standards and meet the customer requirements. Worked with the support organization, application owners and technology partners to create hardware and software solutions for all Windows, Linux, Solaris, and AIX server requests in all Legacy Wachovia locations.

• 

  Wells Fargo

  Jul 2009 - Jun 2023

  Headed and consolidated a worldwide team of 60+ engineers to administer operating system configurations for Windows and Linux, deliver customized servers, install software, ensure storage provisioning, and implement backup solutions. Orchestrated regular one-on-one and group communication sessions to address team concerns, raise morale, and streamline operational processes. Enabled transparent monitoring of work volumes, backlogs, and trends for management of blockers in the delivery process by creating a reporting suite using Power BI.Highlights of accomplishments in this role include:• Revamped five teams into a cohesive delivery organization, boosting output by 20% and cutting staff by 10% through improved communication, Agile methodologies, and lean process enhancements.• Product Owner for the infrastructure delivery domain, prioritizing backlog, enhancing automation by 10%, and delivering optimal value to customers. Show less Guided a team of 26 technical project managers to oversee the global implementation of shared infrastructure for hosting solutions. Directed the deployment of physical infrastructure, such as enterprise virtual environment, virtual desktop environment, Oracle virtualization, Citrix virtualization, Database Access Network, Exadata high-performance database appliances, SAN arrays, NAS arrays, Backup arrays, and server-based appliances across seven domestic and four international data centers. Ensured delivery prioritization, defined product roadmap alignment, and built strong relationships with internal partners and infrastructure hardware vendors while monitoring a yearly portfolio of 500 projects.Highlights of accomplishments in this role include:• Spearheaded a $50M high-performance database systems project by leveraging data center, network, and Oracle, completing the project four weeks ahead of schedule, and re-platforming the Oracle database for improved performance.• Revamped storage infrastructure processes for SAN, NAS and backup, realize forecasting, repeatable processes, and structure, and reduce capacity delivery timelines from 17 to 12-14 weeks. Show less Directed the engineering team tasked with creating and deploying Wells Fargo's virtual environments, delivering physical server setups in domestic and international data centers. Revamped the process of provisioning virtual infrastructure for a four-week reduction in the start-to-finish delivery time. Forecasted data center infrastructure requirements, such as racks, power, and network switches to facilitate all server deployments.Highlights of accomplishments in this role include:• Attained a 70% virtual adoption goal by cutting costs and reducing delivering time to market from 30 days for physical servers to just 4 hours, resulting in a 29.5-day savings and ensuring swift readiness for work.• Designed a just-in-time inventory model for VM capacity to minimize idle capacity and delay capital expenditures. Show less

  • Head of Infrastructure Delivery -VP

    Dec 2020 - Jun 2023

  • Head of Hosting Solutions -VP

    Apr 2014 - Dec 2020

  • Manager Virtual Infrastructure 3–AVP

    Jul 2009 - Mar 2014