
Mike D.
Maintenance Technician

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About me
#hvaclife #plumbersputty, #geek
Education

ITT Technical Institute
2009 - 2011Associate's degree Information Technology
Fenway High School
2002 - 2006General Studies
Experience

TVR Communications
Apr 2006 - Oct 2008Maintenance Technician
Simon’s Supply
Jan 2016 - Mar 2017Warehouse AssociateReceive incoming shipments and verify accuracy of contents against shipping documents.Safely and efficiently handle and store inventory using appropriate equipment and procedures.Pick orders accurately and prepare them for shipment in a timely manner.Perform regular inventory counts and reconcile.Assist with loading and unloading trucks as needed.Follow company policies and procedures for inventory management, safety, and security.
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SP+ (SP Plus)
Aug 2018 - May 2019Maintenance TechnicianPerform routine maintenance and inspections of equipment and machinery.Repair mechanical, electrical, and technical issues promptly.Troubleshoot equipment malfunctions and implement effective solutions.Maintain comprehensive maintenance records.Ensure compliance with safety regulations and protocols.Collaborate with teams to address maintenance needs efficiently.Respond to emergency maintenance requests.Possess strong problem-solving and technical skills.

The Super Duper Gift Shop
Oct 2018 - nowAccount ManagerEnsure smooth day-to-day operations of the store, including inventory management, and customer service.Curate an exceptional product selection, keeping up with market trends and customer preferences.Maintain inventory accuracy through effective stock control measures.Handled shipping processes to ensure timely and secure delivery of customers purchases

Strongbuilt
Jan 2021 - May 2021Apprentice PlumberAssisted licensed plumbers in installing and maintaining plumbing systems for both residential and commercial projects.Conducted diagnostic procedures to troubleshoot and resolve plumbing issues effectively.Interpreted blueprints and schematics to ensure accurate plumbing layouts and installations.Ensured safety and adherence to local plumbing codes and regulations during all tasks.Participated in routine maintenance checks, enhancing system functionality and longevity.

Living Well Homes
Sept 2021 - Apr 2022Maintenance TechnicianConducted regular inspections of apartments and common areas, identifying maintenance needs and safety concerns.Performed a wide range of repairs and maintenance tasks, including electrical, plumbing, HVAC, and carpentry work.Responded promptly to maintenance requests from tenants, resolving issues in a timely and efficient manner.Coordinated with contractors and vendors for major repairs and renovations, ensuring quality work.Assisted in the turnover of vacant units, ensuring they are move-in ready and meet the highest standards. Show less

Cool Willys Air & Plumbing
Apr 2022 - nowInstall new HVAC systems, including furnaces, air conditioners, heat pumps, ductwork, and thermostats, according to manufacturer specifications and local building codes.Inspect existing HVAC systems to identify and troubleshoot issues, providing recommendations for repair or replacement as needed.Collaborate with customers to understand their heating and cooling needs, recommending appropriate HVAC solutions based on their requirements and budget.Perform routine maintenance on HVAC systems, such as cleaning coils, replacing filters, and lubricating moving parts, to ensure optimal performance and efficiency.Test HVAC systems to ensure proper operation, making adjustments as necessary to achieve desired temperature and airflow.Maintain accurate records of all installations, repairs, and maintenance activities, including parts used and labor hours worked.Provide exceptional customer service, answering questions and addressing concerns in a professional and courteous manner. Show less
HVAC Installation Technician
May 2023 - nowHVAC Maintenance Technician
Apr 2022 - May 2023
Licenses & Certifications
- View certificate

Improving Communication Skills
University of PennsylvaniaJul 2023 
CPR & AED
American Heart Association- View certificate

Google Data Analytics: Foundations
GoogleJun 2023 - View certificate

Google Sheets
GoogleJun 2023 - View certificate

Customer Service: Call Control Strategies
LinkedInJul 2023 - View certificate

What is the Metaverse?
MetaJun 2023 - View certificate

Ask Questions to Make Data-Driven Decisions
GoogleJul 2023 - View certificate

Finding Your Professional Voice: Confidence & Impact
University of LondonJun 2023 - View certificate

Google Meet
GoogleJun 2023 .webp)
ETips
Health Communications, Inc. (The TIPS Program)Apr 2018
Languages
- spSpanish
- enEnglish
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