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Absar Khan

Absar Khan

Office Assistant

location of Absar KhanJamaica, New York, United States

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  • Timeline

  • About me

    Information Technology Help Desk Coordinator

  • Education

    • Queensborough Community College

      2018 - 2021
      Associate's degree Internet and Information Technology B+

      The A.A.S. degree program in Internet and Information Technology provides students with a broad understanding of the design, development, and management of websites and Internet based technologies. Students use a variety of programming languages such as HTML, C++, Active Server, Java, JavaScript, PHP, XML, and MySQL to design, develop and maintain software applications. They learn to help businesses solve real-world problems and discover new opportunities via data-driven web-based applications.… Show more The A.A.S. degree program in Internet and Information Technology provides students with a broad understanding of the design, development, and management of websites and Internet based technologies. Students use a variety of programming languages such as HTML, C++, Active Server, Java, JavaScript, PHP, XML, and MySQL to design, develop and maintain software applications. They learn to help businesses solve real-world problems and discover new opportunities via data-driven web-based applications. Furthermore, the program includes courses with an emphasis on web administration, database administration, e-commerce, multimedia, designing smart phone apps, and macroeconomics. Show less

  • Experience

    • Sara International Travel

      Nov 2017 - Feb 2018
      Office Assistant

      • Verify customer passports, visas and state issued ID’s and ensure proper identification has been received for passage to foreign countries.• Organize passports in a specific manner for consulate review.• Contact customers to request missing information.• Perform data entry and manage spreadsheet of all passports in Microsoft Excel received for processingand amend travel packages accordingly• Answer incoming client inquiries regarding travel.• Work with individuals and assist them with visa/E-Visa applications.• Travel to various consulates to drop off and pick up passports that require visas.• Provide general administrative and clerical support including mailing, scanning, copying, filing and organizing various records related to travel requests. Show less

    • Alba Wheels Up International

      Feb 2018 - now

      • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.• Respond to queries, either in person or over the phone.• Write software training manuals.• Train staff on computer software (ie. Microsoft Office) and system upgrades.• Maintain daily performance of computer systems.• Respond to email messages for customers seeking help.• Install and support PC Hardware, PC Software, labeling, troubleshooting, synchronization of printers, and scanners.• Clean up computers.• Run diagnostic programs to resolve problems.• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.• Install computer peripherals for users.• Learn the Cargowise system to properly support the staff by achieving certification. • Performs other related duties and projects as requested or assigned by the IT manager. Show less

      • Information Technology Help Desk Coordinator

        Mar 2022 - now

      • Freight Processing Coordinator

        Jun 2018 - Mar 2022

      • Data Entry Clerk

        Feb 2018 - Jun 2018

  • Licenses & Certifications