James M. Wilson, M.S.

Experience

• 

  Scunziano & Associates, LLC

  Mar 2011 - Dec 2015

  Administrative Assistant/IT Technician

  Acted as an Administrative Assistant to the firm, handling the scheduling of meetings and preparation of documents. Also, functioned as an IT Technician to assist all employees within the firm of day-to-day technological issues as well as hardware inventory, management, and replacement.

• 

  Total Home Remodeling, Inc

  Dec 2015 - Sept 2017

  Operations Manager/IT Technician

  Worked as an Operations Manger, which entailed assisting in the preparation of estimates for home repairs, correspondence to insurance companies and clients, as well as assisting in the formulation of plans to help those with property damage. Functioned as an IT Technician within the company, assisting with day-to-day IT issues for all employees. This included hardware inventory and management, software procurement and roll-out to increase company-wide productivity.

• 

  Lovo Systems, Inc

  Sept 2017 - Aug 2018

  IT Technician at Lovo Systems, Inc

  On-site and remote IT Technician that supported local businesses throughout the greater NYC area, including installing new hardware, repairing existing systems that were damaged or partially functioning, and solving business problems creatively and cost efficiently, This included building PCs, installing access points and routers, repairing patch panels, and server troubleshooting.

• 

  Weil, Gotshal & Manges LLP

  Aug 2018 - Feb 2019

  Information Systems Technician

  Role included working as a Information Systems Technician as well as an AV and Hardware Support Specialist. Supported an enterprise level law firm and any of its employees around the globe that contacted our team for support; this includes local and Hyper-V environments, conference room support, software support, hard and soft phone support, and MDM utilizing MobileIron and inTune.

• 

  COMPLY

  Feb 2019 - now

  Worked as a System Engineer - Lead for COMPLY. James is the manager of the corporate IT team and supports COMPLY's internal and production environments. He is currently working on implementing new and improved internal support processes for COMPLY - a rapidly-growing financial services company. He supports our internal systems and cloud-based SaaS offerings for improvements, stability, and reliability. This also includes interfacing directly with clients regarding escalated platform or IT related issues. James functions as a System Engineer within the Infrastructure Operations team for all new initiatives and as a System Administrator for all environments. Show less

  • Manager, Infrastructure Operations

    Apr 2024 - now

  • System Engineer - Lead

    Jun 2023 - Apr 2024

  • System Engineer

    Jul 2020 - Jun 2023

  • Infrastructure Support Engineer

    Feb 2019 - Jul 2020