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Michelle Carpenter

Michelle carpenter

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location of Michelle CarpenterMission, Kansas, United States
Phone number of Michelle Carpenter+91 xxxx xxxxx
Followers of Michelle Carpenter145 followers

  • Timeline

    Current Company
    Aug 2017 - now

    Associate Technology Business Liaison

    Hallmark Cards
    Kansas City, Missouri, United States
    Current Company
    Feb 2022 - now

    Owner

    Spoon Stop, LLC

  • About me

    Associate Technology Business Liaison at Hallmark Cards | Front End Web Developer | Small E-Commerce Business Owner

  • Education

    • Missouri state university

      2007 - 2008

    • Johnson county community college

      2019 -
      Web page, digital/multimedia and information resources design

      Continuing education in Full Stack Web Development for immediate application in current position and future endeavors.

  • Experience

    • Hallmark cards

      Aug 2017 - now

      • Partnering with vendors and franchise owners to resolve new and complex issues that are beyond the scope of the tier 1 analyst• Learning and applying proficiency in writing SQL scripts or queries within a live production setting, to research and document retail and consumer data • Ensuring SLAs are met by researching and resolving point of sale issues or escalating with vendors according to the service level agreements• Mentoring new trainees to provide them with the experience and skill sets desired of the tier 1 analyst position, as well as providing leadership with directing and motivating analysts to ensure resolutions of incident-based work within a timely manner Show less

      • Associate Technology Business Liaison

        Feb 2022 - now

      • Technology Analyst III

        May 2021 - Feb 2022

      • Technology Analyst II

        Aug 2018 - May 2021

      • Retail Technology Analyst

        Aug 2017 - Aug 2018

    • Spoon stop, llc

      Feb 2022 - now
      Owner

  • Licenses & Certifications

    • Introduction to programming using python

      Grow with google on coursera
      Nov 2021