Bobby Young

Bobby Young

Scuba Technician

Followers of Bobby Young425 followers
location of Bobby YoungBuffalo, New York, United States

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  • Timeline

  • About me

    Sr. Technical Enablement Engineer at Ingram Micro

  • Education

    • San Diego State University-California State University

      2006 - 2008
      Bachelor of Science Media and Film

      Activities and Societies: San Diego Oceans Foundation Member

  • Experience

    • Sport Chalet

      Jan 2005 - Jan 2007
      Scuba Technician

      • Serviced and built customer dive gear, including regulators, tanks, and suits• Maintained a strong and returning customer base by providing unmatched customer service to each prospective client• Assisted customers in purchasing and using SCUBA-related equipment• Trained new employees on technical and occupational procedures

    • Clear Channel

      Jul 2006 - Jun 2007
      On-air Writer / Website Designer / Board Operator

      Designed Banners and content for top rated morning radio show. Wrote on-air content and performed on-air. Ran sound board for live boradcasts and managed sound boards though night hours.

    • The Keating Hotel

      Jul 2007 - Aug 2008
      IT Director / Engineer

      • Maintained network and acted as administrator for employee Microsoft Exchange accounts and maintenance of multiple servers and VOIP phone system• Designed and installed new technical projects, including A/V equipment, network expansion, and digital phone systems• Assisted clients in audio and visual presentation needs and provided on-site troubleshooting

    • Ingram Micro

      Oct 2009 - now

      • Regularly present training seminars to large groups (50+) in-person and virtually• Manage technical presales needs of reseller accounts through the west and central territories• Work directly with account managers to develop training and certification goals for existing Cisco partners• Assist regularly on individual configurations needed by select customers• Present internal product updates and training to sales and technical support reps when new technologies and products are released Show less

      • Sr. Technical Enablement Engineer

        Apr 2024 - now
      • Technology Consultant - Cisco Meraki Cloud Networking

        Jan 2016 - Apr 2024
      • Technology Consultant - Cisco Meraki & Enterprise Networking

        Oct 2009 - Apr 2024
      • Technology Solutions Engineer - Cisco Collaboration

        Oct 2009 - Dec 2015
  • Licenses & Certifications

    • CMNP

      Cisco Meraki
      Sept 2014