Bobby Young

Experience

• 

  Sport Chalet

  Jan 2005 - Jan 2007

  Scuba Technician

  • Serviced and built customer dive gear, including regulators, tanks, and suits• Maintained a strong and returning customer base by providing unmatched customer service to each prospective client• Assisted customers in purchasing and using SCUBA-related equipment• Trained new employees on technical and occupational procedures

• 

  Clear Channel

  Jul 2006 - Jun 2007

  On-air Writer / Website Designer / Board Operator

  Designed Banners and content for top rated morning radio show. Wrote on-air content and performed on-air. Ran sound board for live boradcasts and managed sound boards though night hours.

• 

  The Keating Hotel

  Jul 2007 - Aug 2008

  IT Director / Engineer

  • Maintained network and acted as administrator for employee Microsoft Exchange accounts and maintenance of multiple servers and VOIP phone system• Designed and installed new technical projects, including A/V equipment, network expansion, and digital phone systems• Assisted clients in audio and visual presentation needs and provided on-site troubleshooting

• 

  Ingram Micro

  Oct 2009 - now

  • Regularly present training seminars to large groups (50+) in-person and virtually• Manage technical presales needs of reseller accounts through the west and central territories• Work directly with account managers to develop training and certification goals for existing Cisco partners• Assist regularly on individual configurations needed by select customers• Present internal product updates and training to sales and technical support reps when new technologies and products are released Show less

  • Sr. Technical Enablement Engineer

    Apr 2024 - now

  • Technology Consultant - Cisco Meraki Cloud Networking

    Jan 2016 - Apr 2024

  • Technology Consultant - Cisco Meraki & Enterprise Networking

    Oct 2009 - Apr 2024

  • Technology Solutions Engineer - Cisco Collaboration

    Oct 2009 - Dec 2015