Maciej Bak

Maciej Bak

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location of Maciej BakWroclaw Metropolitan Area

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  • Timeline

  • About me

    IT Service Continuity Manager

  • Education

    • Technical University of Wroclaw

      2014 - 2015
      Safe and efficient cloud computing management Postgraduate Degree
    • Technical University of Wroclaw

      2006 - 2011
      Master of Science Electronic and Telecommunication

      Activities and Societies: MOS - Microsystems Oriented Society

  • Experience

    • IBM

      May 2011 - Jul 2017

      Management of IT infrastructure (performance and capacity) for UK customer.

      • Performance & Capacity Manager

        May 2012 - Jul 2017
      • GDF Associate

        Nov 2011 - Jun 2017
      • Junior Service Coordinator

        May 2011 - May 2012
    • Atos

      Aug 2017 - Feb 2021
      Performance & Capacity Manager

      Management of IT infrastructure (performance and capacity) for UK customers.

    • IBM

      Mar 2021 - Aug 2021
      IT Service Continuity Manager
    • Kyndryl

      Sept 2021 - now
      IT Service Continuity Manager

      - Creation, management and testing of DR Plans for the Customers in cooperationwith Architects, Project Leads and Business- Manage DR Tests Calendar for the Customers- Leading DR Test preparations including technical resources management- End to End Full management of DR Test execution including reporting- Ensuring data replication PROD->DR is in place according to service structure- Third Party coordination- Documentation management including Risk Register, Runbooks, TRP (TechnicalRecovery Procedures)- Developing actions plans to address any issues from the DR Test (DR Issue Log)- Drives continuous improvement in key quality metrics- Supporting audits and cloud transitions- Assure process compliance with the organization and alignment with standards- Creation and management of BCP (Business Continuity Management)- Supporting DR Data Centers Migration & Upgrades- Managing DR Forums with Technical Teams and Customers- Experience within Service Transition & Transformation- Communicate Disaster Recovery Process Values across business, support teams,management and account teams Show less

  • Licenses & Certifications

    • Classes for summer camp counsellor

    • Coastal skipper's certificate of competence

      Polish Yachting Association
    • Electrician Certificate SEP 1kV

      Polish Association of Electrical Engineers (SEP)
    • ITIL v3 Foundation Certificate

      ITIL
    • Driving Licence, B category

      Jan 2007
    • Project Management Professional Colosseum prep course

      Octigo
    • Project Management Orientation

      IBM
    • IBM Service Management University Certificate

      IBM
    • IBM WebSphere Application Server V8.5 - Administrator Certificate

      IBM
    • ITIL® 2011 Intermediate: Service Operation

      AXELOS Global Best Practice
      Jul 2015