Maciej Bak

Experience

• 

  IBM

  May 2011 - Jul 2017

  Management of IT infrastructure (performance and capacity) for UK customer.

  • Performance & Capacity Manager

    May 2012 - Jul 2017

  • GDF Associate

    Nov 2011 - Jun 2017

  • Junior Service Coordinator

    May 2011 - May 2012
• 

  Atos

  Aug 2017 - Feb 2021

  Performance & Capacity Manager

  Management of IT infrastructure (performance and capacity) for UK customers.

• 

  IBM

  Mar 2021 - Aug 2021

  IT Service Continuity Manager
• 

  Kyndryl

  Sept 2021 - now

  IT Service Continuity Manager

  - Creation, management and testing of DR Plans for the Customers in cooperationwith Architects, Project Leads and Business- Manage DR Tests Calendar for the Customers- Leading DR Test preparations including technical resources management- End to End Full management of DR Test execution including reporting- Ensuring data replication PROD->DR is in place according to service structure- Third Party coordination- Documentation management including Risk Register, Runbooks, TRP (TechnicalRecovery Procedures)- Developing actions plans to address any issues from the DR Test (DR Issue Log)- Drives continuous improvement in key quality metrics- Supporting audits and cloud transitions- Assure process compliance with the organization and alignment with standards- Creation and management of BCP (Business Continuity Management)- Supporting DR Data Centers Migration & Upgrades- Managing DR Forums with Technical Teams and Customers- Experience within Service Transition & Transformation- Communicate Disaster Recovery Process Values across business, support teams,management and account teams Show less