SHUBHAM SHAW

Experience

• 

  Quess Corp Limited

  Sept 2016 - Oct 2017

  Associate Software Engineer

  Working with client Huawei Technologies India Private Limited, collaborating closely with the Internet Protocol Contact Center (IPCC) team.Responsibilities:1. Played a pivotal role within the Report module of the IPCC product suite.2. Contributed to the design of ETLs and tables tailored for efficient log storage, data processing, and management.3. Implemented precise indexing and partitioning strategies to enhance performance.4. Developed procedures for seamless integration of reports into the Business Intelligence Core Platform (BICP), enriching visualization and insights.5. Eliminated dependency on the Big Data Integration (BDI) tool, offering cost-effective alternatives tailored for smaller clients.6. Led the implementation of numerous reports for clients like Peru Claro and Zambia Zamtel, enhancing performance for large-scale reports.7. Addressed product-side issues within BDI flows and provided ongoing support to ensure client satisfaction and operational efficiency. Show less

• 

  CSI Interfusion India Pvt. Ltd.

  Nov 2017 - Jan 2019

  Associate Software Engineer

  Contracted with Huawei Technologies India Private Limited, collaborating with the Internet Protocol Contact Center (IPCC) team.Responsibilities:1. Contributed to the enhancement of Service Request/Trouble Ticket, Contact Channel Cockpit, and ESales modules, actively participating in requirement gathering, analysis, design, and application implementation.2. Spearheaded the implementation of a real-time monitoring system for Contact Centers, optimizing operational efficiency.3. Designed the Call Distribution System for ESales, facilitating seamless communication.4. Ensured successful production deployment and provided ongoing production support for all implemented solutions. Show less

• 

  Cognizant

  Feb 2019 - Mar 2020

  Programmer Analyst

  Engaged as a contractor at Philips within the Enterprise Supply Chain division.Responsibilities:1. Led the development of a resilient reporting tool, circumventing database access constraints with a file management system, powered by Python for both backend and UI technologies. This innovation resulted in a 20-fold reduction in costs.2. Collaborated closely with the Systems team to identify and resolve issues pertaining to scheduled jobs.3. Conducted comprehensive code reviews to ensure code quality and adherence to standards.4. Streamlined the deployment process to bolster production stability and efficiency. Show less

• 

  Saggezza, an Apexon company

  Mar 2020 - Nov 2021

  Software Engineer- I2

  Contracted to Goldman Sachs, Controls EngineeringResponsibilities:1. Collaborated with the RCM CR implementation team to create and enhance existing flow logic, incorporating major rule changes in Margins Rules, CFTC, BRRD and BREXIT to meet business requirements.2. Identified and resolved major bugs in the production environment, effectively mitigating issues caused by system failures. Additionally, provided guidance and assistance to team members throughout the process.

• 

  Apexon

  Nov 2021 - now

  Senior Developer

  Contracted to Goldman Sachs, Controls Engineering.Responsibilities:1. Engaged in a project within the investment banking sector, aims to secure, manage and rectify trade events by utilizing cutting-edge software solutions.2. Played a pivotal role in enhancing our product suite by creating an electronic task view, resulting in a 15% increase in project engagement.3. Integrated BPMN workflow features with external workflows to streamline business processes.4. Implemented Kafka streams to resolve polling issues in project workflows, boosting efficiency and scalability by 60%.5. Tech Leadership, architecture, mentoring, and guidance. Show less