Daniel Gonzalez

Experience

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  Sutherland

  Dec 2017 - Aug 2018

  Customer Service Agent

  •Customer service•Management of objections and inquiries.

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  Teleperformance

  Aug 2018 - Jan 2019

  Intérprete médico

  - Bilingual interpreter facilitating communication between healthcare providers and patients who do not share the same language.

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  Serfinansa S.A.

  May 2019 - Apr 2021

  Analista de crédito Jr.

  - Compiled and analyzed credit information from various sources to prepare comprehensive credit reports.- Conducted in-person and telephone interviews with credit applicants, gathering essential data for decision-making.- Analyzed financial data and determined the approval of requested credit products.•Analizar datos y determinar la aprobación del producto solicitado

• 

  City Lending Inc

  Aug 2021 - Aug 2024

  Loan Officer Assistant

  • Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork• Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator• Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service• Screen and make calls, book appointments and provide administrative support as needed Show less