Kiran Rao

Experience

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  Imomentum Technologies

  Feb 2000 - Feb 2001

  Software Engineer

  Software Engineer - Development and support of B2B websites. Technologies used, SQL Server, XML, Java, JSP.

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  BPL Innovision Technologies Pvt. Ltd

  Feb 2001 - Jul 2002

  Software Engineer

  Software Enginner - Design, development and implementation of MIS reporting systems. Technology used - ASP, Oracle, HTML, Javascript.

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  Infosys BPO

  Jul 2002 - Oct 2005

  Team Leader

  Team Leader - Managed a team of 15 software developers in a project for updating Cisco's vast intranet websites.Technology used - HTML, Javascript, ASP, Oracle.

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  Deutsche Bank

  Jan 2006 - Dec 2008

  Sr. Business Analyst

  Role in Project : Sr. Business AnalystTeam Size : 4Technology : VB, ASP, SQL Server 2000/2005The responsibilities included:1. Support operations team using the MIS reports developed by the team. 2. Development of new reports / modification of existing reports. 3. Monitor day to day running of batches updating the reports using DTS as ETL.4. Act as a liaison between Singapore and US teams. 5. Provide direction in terms of meeting the deliverables and SLAs regarding MIS reporting to external/internal clients.6. Gather requirements and create BRDs. Show less

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  Ocwen Financial Corporation

  Nov 2009 - Nov 2011

  MIS Analyst

  Role in Project : MIS AnalystTeam Size : 2The responsibilities included:1. External vendor management.2. Provide revenue estimation to senior management using Analytics.3. Create workflows for the Ocwen marketing strategies using SDLC.4. Identify and document risks in process.5. Recruitment and training of junior business analysts.6. Business process re-engineering of billing applications.

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  ANZ Shared Services

  Nov 2011 - May 2016

  Manager

  The responsibilities include:1. Setup standardization within teams with relation to accepting new work, managing change requests and tracking improvements.2. Setup processes to prevent high worth financial exposures and incidents by working closely with Technology, Operations and Assurance.3. Setup Enterprise-wide solutions bringing in improvements in accuracy, productivity and reduction in costs.4. Driving initiatives to improve productivity, reduce FTE costs in Operations space using automation.5. Accurate and timely delivery and maintenance of the reports and processes to ensure business goals are met6. Build stakeholder management. Show less

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  ANZ Operations and Technology Pvt.Ltd

  Jun 2016 - now

  Release Lead

  Experienced Release Manager with 20+ years of expertise in Release Management, Project Management, Delivery Management, Business Analysis, DevOps (CI/CD) and Testing in an agile environment combined with proven technical leadership, problem solving and communication skills in Information Technology/Banking domain.* Led successfully cadence and off-cadence blue-green deployment for cloud(AWS, GCP, Azure) and on premise release model in a CI/CD enabled environment to achieve zero downtime in real time payments platform for customer facing critical core banking features.* Responsible for managing Incident Management and defect triages, PIR, PI planning, Dependency Management, conflict resolution and Prioritization with risk planning meetings with Product owner, Dev and Testing Leads, Architects, DBA, SMs, SMEs and project stakeholders.* Designed and implemented Release readiness checklists using Confluence to ensure release quality across 25+ Agile Squads on microservices based product architecture related deployments.* Chair internal change review forums to assuage the change for production readiness.* Management End to End Change Management process using ServiceNow from creation to change closure.* Present changes in Change Review Board (CAB) meetings.* Streamlined the release process and eliminated manual steps by implementing CI/CD process across feature delivery* Risk management of regulatory compliance project by maintaining risk register, developing mitigation solutions, deliver solutions on time. Show less