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Nardy Nabel

Nardy Nabel

Entertainment Team Member

Followers of Nardy Nabel333 followers
location of Nardy NabelCairo, Egypt

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  • Timeline

  • About me

    General Manager, Operations Supervisor, Customer Service, Team Management, Performance Management, Hospitality, Hotels, Entertainment Manager.

  • Education

    • Modern Academy In Maadi

      2004 - 2009
      Bachelor of Business Administration (B.B.A.) Business, Management, Marketing, and Related Support Services C+

    • Al Salam college language school

      2000 - 2003
      High School

  • Experience

    • JW Marriot Sharm el shiekh

      Jan 2007 - Jun 2007
      Entertainment Team Member

    • Resta Hotels & Resorts

      Aug 2007 - Mar 2008
      Entertainer

    • Caribbean World Resorts

      Feb 2009 - Jun 2011
      Entertainment Coordinator

      Organizing And Planning Daily Program for the Entertainment team including sports activities and night variety shows

    • Cupola Teleservices (CTS)

      Jul 2011 - Feb 2012
      Customer Service Representative

      Customer Services representative for majid e futtaim leisure. Taking inbound calls for reservation and support. making outbound calls for major events invitations.

    • Caribbean World Resorts

      Feb 2012 - Jun 2012
      Entertainment Coordinator

      Organizing And Planning Daily Program for the Entertainment team including sports activities and night variety shows.

    • Palmyra 3 Corners Hotels And Resorts

      Dec 2012 - Apr 2013
      Entertainment Manager

      Responsible For All The Entertainment Programs For The Resort including Animation Team, Outside Shows and Entertainment Parties For the Guest.

    • Qtopia Contact Center

      May 2013 - Nov 2013
      Telesales

      Telesales for medical equipments to USA , Canada and United kingdom.

    • Radisson Blu

      Nov 2013 - Oct 2014
      Entertainment Manager

      Responsible For All The Entertainment Programs For The Resort including Animation Team, Outside Shows and Entertainment Parties For the Guest.

    • SYKES Egypt

      Oct 2015 - Jul 2017
      Technical Support Specialist

      supporting customers who have technical issues with their Sony products. Ex: TV, Camera...

    • Pampered Chef

      Aug 2017 - Mar 2020

      listening to calls and detecting the errors to provide proper coaching for the customer service agents. managing a team of agents, following up on their numbers and provide support when needed. Providing replacements for broken under warranty products or broken in delivery products.Providing information about new products as well.

      • Quality Coach

        Aug 2018 - Mar 2020

      • Customer Service Representative Team Lead

        Feb 2018 - Aug 2018

      • Customer Service Representative

        Aug 2017 - Feb 2018

    • Majorel Egypt

      Mar 2021 - Mar 2023

      Handling Emails for Eurowings Germany

      • Operations Team Lead

        Feb 2022 - Mar 2023

      • Customer Service Representative

        Mar 2021 - Feb 2022

    • GoCall

      Jun 2023 - Nov 2023
      Customer Service Team Lead

      - Ensure that all calls are answered within an appropriate time frame, and that any problems or issues are resolved as quickly as possible by the team.- Follow up on outstanding issues and resolve them promptly.- Maintain a high level of knowledge about company products and services.- Provide feedback and suggestions regarding improvements to company processes and systems.- Attend meetings and other events as required.- Hire, train and motivate staff appropriately.- Align self with the business strategy and objectives.- Manage performance effectively. Show less

    • Gorilla Motors

      Nov 2023 - now
      General Manager

  • Licenses & Certifications