Mohamad Wael Daoudi

Experience

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  MTN

  Jul 2018 - Aug 2018

  Internship Program
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  MTN

  Nov 2020 - Oct 2023

  Proven Experience in effectively managing projects and collaborating with various departments to ensure the seamless functioning of the system.Managing more than 1500 (2G/3G/4G/5G) base stations (BS) and 9 BSC/RNC controllers, commissioning more than 200 sites, and applying daily operation and maintenance(O&M) procedures, including Baseband and RF Devices.Involved in identifying the root cause of alarms and troubleshooting alarms from the BSS end and troubleshooting for any service outage from RAN, Core Network, or transmission ends.GUL & NR telecom sites configuration and troubleshooting of Huawei, Ericsson, and Nokia equipment (BBU5900, BBU3910, BBU3900, AIR 6488, BB6630, RRUS12, RBS6301, RBS6201, etc.).Perform configuration, troubleshooting, and expansion for Abis, A, IUR, IUCS, IUR IUB, and IUPS interfaces and signaling protocols between Radio and Core networks.Performed more than 50 change requests (CRs), 200 new features testing, software upgrades, and daily health checks for network sites and controllers.Perform radio network backing up, inventory, KPIs reporting, and escalating problems to the higher management and vendors when necessary and follow-up the tickets problem-solving. Assist field engineers and subcontractors during emergency/critical O&M and site commissioning.KPIs check and troubleshoot for any degradation or failure (CSSR, CS drop, PS drop, RAB establishment, etc.) suspect to HW and SW check. Perform real-time analysis of alarms to support the field team in troubleshooting. Training for new AM engineers about the Escalation processes, alarms handling methods, and many more, to enrich the team performance.Good knowledge of Huawei transmission equipment (RTN650, RTN900 Series, RTN300 Series, Nokia MPR, Ericsson TN, ODF, OTN) and also, monitoring and operation tools like (MAE, NCE, T2000, U2000, NFMP, NetAct, Ericsson OSS Explorer and ALV). Show less Working in 24x7 rotating shifts including day, swing, nights, weekends, and holidays.Network monitoring, incident management, incident diagnosis, and incident resolution.Incident detection and diagnosis using industry-standard network monitoring and management tools, such as ALV, iManager, and PRTG.Manage incident tickets, ensuring regular updates with meaningful technical analysis and next-step actions.Liaising and escalating with external suppliers and other departments to ensure minimum disruption and downtime on the network.Manage incidents and network performance within SLAs, OLA, and KPIs.Work with problem management to identify reoccurring incidents and support service improvement plans to negate the reoccurrence of incidents.Basic knowledge of all Interfaces related to IP & MPLS using different Cisco, MikroTik, Ericsson, and Huawei Tools.Good knowledge of all Core Nodes detail (CS & PS).Basic Knowledge of all CS Nodes (MSC, HSS, STP, MGW, DRA, IGW).Basic Knowledge of PS Nodes (USN, UGW, AAA, DNS, CG).Alarm Troubleshooting such as interference, link configurations, VLANs troubleshooting, etc. Show less

  • NOC - RAN Operations

    Jan 2022 - Oct 2023

  • NOC - Front Office

    Nov 2020 - Jan 2022
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  WorldQuant University

  Jan 2023 - Sept 2023

  Applied Data Science Lab

  Using pandas and numpy to load and manipulate data, ensuring ease of analysis and processing, cleaning and combining messy datasets, and enhancing data quality for subsequent analysis.Examining relationships between variables through correlation analysis and then creating insightful visualizations, including histograms, scatter plots, bar, and choropleth maps charts.Constructing machine learning pipelines with a focus on feature encoding and imputation and then visualizing model coefficients using advanced plots such as Mapbox, scatter plots, and heatmaps.Retrieving data from MongoDB and SQL databases and saving data into DB’s.Experienced in exploring and cleaning time series data for comprehensive analysis building autoregression models and tuning their hyperparameters.Skilled in implementing randomized train-test splits for effective model evaluation.Developing logistic regression and decision tree models for classification tasks, working with imbalanced datasets, and employing resampling techniques to address data imbalance.Building ensemble models like random forest, and gradient boosting trees (XGB) for improved predictive performance and evaluating classification models using precision and recall metrics.Applying unsupervised learning concepts by building k-means models.Skilled in performing feature selection based on variance and reducing high-dimensional data using PCA.Proficient in developing custom Python classes for Extract, Transform, and Load (ETL) processes, designing experiments to test hypotheses, and analyzing experimental results using chi-square tests.Experienced in building interactive web applications following a three-tiered design pattern, retrieving data from web APIs using HTTP requests, and transforming and loading data to an DB using custom Python classes.Calculating asset volatility, building GARCH models for predicting asset volatility, and developing and deploying custom web APIs and servers to serve model predictions. Show less

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  SHAI For AI | شاي للذكاء الاصطناعي

  Feb 2023 - Sept 2023

  Machine Learning Intern

  • 8 months online internship in AI and data analysis.• Hands-on experience in AI and machine learning projects.• Mentored by experienced AI professionals.• Developed skills in Python, TensorFlow, PyTorch, and data analysis.• Participated in workshops and seminars on cutting-edge AI research.• Collaborated with fellow interns and team members.• Assist field engineers during emergency/ critical faults.• Successfully completed projects with tangible outcomes for AI applications. Show less

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  DHL Express UAE

  Jan 2024 - Apr 2024

  Integration Analyst - Blockchain

  Integrate DHL APIs seamlessly with major ecommerce platforms such as WooCommerce, Shopify, WordPress, Amazon, Magento, Prestashop, Etsy, among others.Lead the integration of customer platforms with DHL's newly introduced blockchain-based transactions management system.Test DHL blockchain API and customer API requests in various formats including XML, JSON, YAML, Open-API, REST, and SOAP to ensure smooth integration.Understand user business requirements and propose appropriate technical API integration solutions.Onboard customers to DHL integration platforms, ensuring adherence to standard guidelines, and providing support for technical challenges encountered during and after REST API, SOAP API, and EDI integrations.Provide exceptional technical support and assistance to customers throughout the onboarding process, User Acceptance Testing (UAT), issue troubleshooting, and ensure high levels of customer satisfaction.Manage integrations for all B2C and B2B customers within the country, ensuring seamless integration and support for new and existing customers. Show less