Syed Awon Haider Naqvi

Experience

• 

  Kashf Microfinance Bank Limited

  Nov 2012 - Nov 2013

  Credit Risk Officer

  Pysical Verification of Loan ApplicationSuprvision of other Verification Officers.1. Verification of Business or Residential address of Applicant/Co-Signer/Guarantors2. Preparation Of MIS for conducting Verification.3. Assign verification routes to verification Officer4. Coordination with risk Division to fecilitate Decision Making.

• 

  FINCA Microfinance Bank Ltd, Pakistan

  Nov 2013 - Mar 2023

  Handling customer for account opening and its related process.- Preparation of letter of thanks to customers and other customer correspondence when assigned- Review and monitor the service indicators assigned to the branch and take effective steps for its achievement- Guide the walk in customers for loans to the sales office.- All staff work pertaining to Customer Services at the branch- To act as a coordinator for all communications pertaining to the staff within the branch and with the head office- Entire inventory of Fixed Assets in the branch is verified by physical checkonce a year & fixed asset register are reconciled to the account.- To ensure that leave register is maintained.- Maintenance of all kinds of correspondence, circulars, etc- Orientation of the ATM for usage by customer.- Ensure the up keep and the maintenance of the branch at all times.- Be the owner of the administrative support to the branch needs in terms of the staff facilities and customer management.- Any other responsibility assigned by OM/BM Show less Pysical Verification of Loan ApplicationSuprvision of other Verification Officers.1. Verification of Business or Residential address of Applicant/Co-Signer/Guarantors2. Preparation Of MIS for conducting Verification.3. Assign verification routes to verification Officer4. Coordination with risk Division to fecilitate Decision Making.Ensure existence of borrowers, their business (economic activity) through verification of home & business addresses etc. Interact with applicants / borrowers in this regard.Assess whether borrowers know & understand important loan terms, repayment amounts, due date of repayments and group guarantee/Collateral concept and their obligations in case of non-payment by himself or any group member.Identify service quality lapses or breach of ethical / professional behavior by sales teams.Identify any serious non compliance during verifications & initiating loan cancellation.Ensure adequacy and timeliness of daily / weekly / monthly reports as per schedule & guidelines.Maintain related records /data / information etc as per defined proceduresMaintain & secure system from unauthorized access, programs and use and ensure compliance of IT security policy.Maintain day to day discipline in branch as per policies & procedures of the bank.Assist Operation Manager to cope work pressure as needed.Ensure following defined turn around times for each activity to better client service. Show less

  • Branch Manager

    Feb 2022 - Mar 2023

  • Branch Manager

    Feb 2021 - Jan 2022

  • Branch Manager

    Nov 2020 - Jan 2021

  • Branch Manager

    Jul 2019 - Oct 2020

  • Officiating Branch Manager

    Aug 2018 - Jul 2019

  • Operations Manager

    Jan 2018 - Aug 2018

  • Assistant Operations Manager

    Dec 2016 - Dec 2017

  • Acting Operation Manager

    Aug 2016 - Dec 2016

  • Customer Service Officer

    Sept 2015 - Aug 2016

  • Credit Risk Officer

    Nov 2013 - Aug 2015
• 

  U Microfinance Bank Limited

  Mar 2023 - now

  • Regional Business Manager

    Jan 2025 - now

  • Area Manager

    Oct 2024 - Dec 2024

  • Branch Manager

    Mar 2023 - Oct 2024