Katie Pettey

Experience

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  Firehouse Carwash & Detail

  Nov 2007 - Jan 2009

  Regional Cashier Manager
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  Shirodhara Day Spa

  Feb 2009 - May 2010

  Master Esthitician

  Professional Makeup, Waxing, Chemical Peels, Microdermabrasion, Spa Manicures & Pedicures, European Facials, Body Wraps, Eyelash Tinting & Perming, Brow tinting, Back Facial, Managing bridal parties, Exfoliation.

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  EValueSoftware.com

  Jan 2011 - May 2014

  Manager of Sales

  Promoted to Customer Service Manager within my first year of employment. Oversaw 18 employees and 2 managers. Assisted in averaging 10,000 orders and $3 million in revenue per month. Originally one of three employees, I learned to wear many hats. Some of my most notable accomplishments include managing the company’s largest and most vital customer accounts, creating technical support transcripts for all major products, implementing a fraud check system for all orders placed which reduced fraudulent activity by 38%, and created memorable customer relationships by providing customer service and sales expertise. 收起

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  SoftwareMedia.com

  Jun 2014 - Jun 2016

  Manager of Sales

  Hired to replace CSSR manager and motivate employees to perform. From hire date June 22, 2014-June 22, 2015 sold $1,308,843.09 and from June 23, 2015-June 21, 2015 sold $2,028,763.78 of computer software. Primarily sell Microsoft Open Licensing and Cloud software. Familiar with Microsoft Skykick, FastTrack, All Office 365 suites, and Software Assurance for Open License & Open Value. Held weekly meetings to evaluate sales numbers, address and create solutions to common issues, and discuss new and upcoming product releases. Increased CSSR team quote ratio by 16% by introducing new tracking/follow up methods and sales strategies. Created campaigns for a more outbound sales approach as requested by our CEO. 收起

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  RyanTech Cloud Services Inc.

  Aug 2016 - now

  Sales Manager

  As RyanTech's Cloud Sales Manager, I am responsible for our CSP book of business as well as increasing awareness and usage of our cloud-born products like Cloud Protect and Spam Filter. My extensive experience in Microsoft Software Licensing and drive to serve customers fits the RyanTech motto and mission. We are excited about what we're about to do in the Cloud. Reach out to me for any questions on Cloud Services and I'll be sure to be reaching out to you!