Denzel Hughes

Experience

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  PinPoint GPS Solutions Inc.

  Sept 2014 - Jan 2015

  Co-op Student

  Pinpoint GPS solutions provides GPS tracking fleet services for the logistics and manufacturing industry - Recorded customer information by creating a spreadsheet to properly organize their customer database- Analyzed customer activity including customer logins, customer engagement with the platform and fuel efficiency to improve overall customer experience - Organized documents including cheques by dates and deposit records

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  Old Navy

  Nov 2015 - Jan 2016

  Seasonal Sales Associate

  - Assisted approximately 20+ customers per 4-hour shift by answering inquiries- Worked with 4-6 team members to solve customer issues and concerns- Maintaining organization of the store by stocking shelves, folding clothes and overall cleanliness

• 

  Canpar Courier

  Jun 2016 - Aug 2016

  General Laborer

  - Load and unload parcels by hand onto conveyor belts and onto trailer trucks - Completed general warehouse duties, keeping work area clean, assisting other employees to lift heavy objects within the courier services environment

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  Tim Hortons

  Jun 2017 - Feb 2021

  Store Associate

  - Serves approximately 120+ per hour in a fast-paced environment adhering to customer service practices - Achieve daily revenue of approximately $3500+ for the entire store- Utilized interpersonal skills to train new part-time workers with storefront duties- In charge of managing restaurant duties during evening shifts.- Considered employee in charge when supervisor or manager is unavailable

• 

  AML RightSource

  Feb 2021 - now

  Associate Analyst

  Investigate and analyze suspicious transactions and activities, preparing and filing Suspicious Activity Reports (SARs) ensuring timely submission and compliance with regulatory requirements.Analyze complex blockchain transactions and crypto activities using blockchain monitoring tools, identifying patterns and anomalies indicative of illicit behavior. Work effectively with multiple complex data sources and technical analytical tools/resourcesWork and contribute in a team-oriented and collaborative environment to improve the analytical and reporting processes.Identify data anomalies and red flags for fraud, money laundering, etc, and escalate for second level review. Show less