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Komal Gupta

Komal Gupta

Deputy Manager

Followers of Komal Gupta4000 followers
location of Komal GuptaGurgaon, Haryana, India

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  • Timeline

  • Skills

    Branch Banking
    Branch Banking Operations
    Business-to-Business (B2B)
    Business Analysis
    Business Development
    Business Process Improvement
    Business Strategy
    Client Services
    Communication
    Corporate Sales Management
    Customer Relationship Management (CRM)
    Customer Retention
    Customer Service
    Customer Service Management
    Customer Service Operations
    Customer Support
    Digital Marketing
    Digital Publishing
    Food & Beverage
    Forecasting
    Internet Surfing
    Leadership
    Management
    Management Information Systems (MIS)
    Microsoft Excel
    Microsoft Word
    Mobile Banking
    Operations Administration
    Operations Management
    Performance Management
    Production Support
    Reporting
    Retail Banking
    Sales & Marketing
    Sales Presentations
    Service-Level Agreements (SLA)
    Service Operations
    Strategic Human Resource Planning
    Support Management
    Team Management

  • About me

    Worked in various profiles across industries like - Customer Service, Insurance and Banking. Have a good experience in Sales & Distribution Operations ( Branch Administration). Having an exposure of leading a team of professionals for various years. Heading the branch operation for one of the fastest growing bank. Currently looking after the entire operations in my present organization and heading a team of 5 staff members

  • Education

    • INSTITUTE OF CO OPERATIVE AND CORPORATE MANAGEMENT RESEARCH AND TRAINING, LUCKNOW

      2016 - 2018
      Master of Business Administration Human Resources Management/Personnel Administration, General

  • Experience

    • IndusInd Bank

      Jul 2018 - Oct 2019
      Deputy Manager

      Professional banker having skills of banking products like CASA, Insurance, Mutual Funds, Loan, Tax savings & Credit card etc.Emphasis on Digital Marketing and sales.Customer Service Provider.

    • RBL Bank

      Nov 2020 - Mar 2022
      Deputy Manager

    • HDFC Bank

      Mar 2022 - Feb 2024
      Deputy Manager

    • YES BANK

      Feb 2024 - Dec 2024
      Deputy Branch Manager

    • IndusInd Bank

      Dec 2024 - now
      Chief Manager

  • Licenses & Certifications

    • The fundamentals of digital marketing

      Goggle Digital Unlocked
      May 2019
      View certificate certificate

    • IRDA

      Insurance Institute of India
      Jul 2021

  • Honors & Awards

    • Awarded to Komal Gupta
      Certification of excellence IndusInd bank ltd March 1, 2019 Achieving the target of Feb month 2019
    • Awarded to Komal Gupta
      Certification of excellence IndusInd bank ltd March 1, 2019 Achieving the target of Jan month 2019