
Ismael Diawara
Procurement, expediting, finance, management and project

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About me
Client Relationship Manager chez Deloitte
Education

Groupe IEA -
2012 - 2013Diplôme de Management en Affaires Internationales International Business/Trade/Commerce
Université Paris-Sorbonne
2008 - 2012International business mangement Languages and businessActivities and Societies: Secretaire general de l ADEAS association des etudiants africains de la sorbonne

Groupe IEA -
2013 - 2014Certificat superieur de management international International Business Management
University of the West of Scotland
2018 - 2020Executive MBA Business/Commerce, General Award Graduate
Experience

FALCOR
Jun 2011 - Oct 2011Procurement, expediting, finance, management and project
SAHA Medical Consultants
Jan 2012 - Jun 2012Project ManagerInternational Bid ManagementInternational Bid CoordinationInernational Business Survey

Manpower France
Jul 2013 - Sept 2015International Sales SupportInternational Bid Coordination:- managing RFI (Request For Information) templates for International Key Accounts in the Paris area when an international call for tender is launched.- managing RFQ ( Request For Quotation) templates for International Key Accounts when an international call for tender is won in the Paris area.- defining international tender negotiation strategies with Key Account Managers.- building international bid templates Business Survey Management:- managing business survey templates for International Key Accounts in the Paris area.- giving advice to Key Account Managers regarding business surveys- giving information to associates regarding business surveys at an international levelCRM ( Customer Relationship Management):- managing the major international business leads- managing the major international business opportunities- collaborating with different Client Team Members at an international level.Reporting management:- managing weekly reportings for International Key Accounts-managing monthly reportings for International Key Accounts Show less

ManpowerGroup France
Sept 2015 - Aug 2019Key Account Bid ManagerProposal Win Strategy: Facilitate a winning strategy for the proposal; working with the Sales Lead and internal Subject Matter Experts to define messaging and customer relevant themes by analysing customer requirements, competitive positioning and ManpowerGroup capability. Proposal Project Administration: Provide the logistical support for meetings and reviews; schedule, coordinate, and organise team required for specific proposal, review and edit content for consistency in style. RFP Content Management: Research relevant collateral documentation and work with internal Subject Matter Experts to create new materials. Use of storyboarding techniques to create powerful content. RFP analysis: develop a detailed proposal plan as outlined in the RFP, identify resources required to support proposal development, manage kick-off and ongoing team meetings, pull data from database, contribute text where necessary for the executive summary and management sections of the proposal, and prepare formal and informal proposal review meetings. RFP Responses: Responsible for RFP Submission per the stated timeline; including review of pre-RFP documentation, preparation of responses, and establishment of a high level proposal management plan – a summarisation of the outlined steps, timelines, and data required per the RFP document. Proposal Project Management: Responsible for the coordination of all involved resources to gather the necessary data, in the requested format, required for a timely and complete delivery of a quality, winning proposal to the end customer. Coaching and Mentoring: Mentor to junior members of the team, sharing best practice processes and advice based upon previous experience. Considered as an advisor to senior sales with respect to current state and future advancement of the opportunity. Undertake activities which support and improve Commercial Operations and Bid Management processes, for example learning reviews, customer feedback, etc. Show less

Deloitte France
Aug 2019 - Jan 2021Presales/ Bid ManagerProviding pursuit management support to Deloitte’s large accounts. Embed pursuit excellence in the business by building relationships across the region and sharing best practice from learning events and through the global and local business development and pursuits network as well as drive initiatives to support continuous innovation in pursuits to ensure Deloitte process and deliverables stand out from our competitors.Drive the strategic communications process on the firm’s largest and strategically significant pursuitsResearch, write and edit standard and customized proposal contentActively drive the pursuit as part of the proposal management process which includes the coordination of information from contributors and follow-up on action items to achieve a coordinated team effortContribute and/or facilitate meetings with bid response team membersMonitor the progress of all pursuit activities for adherence to deadlines and quality standardsBuild and leverage relationships within the Business Development community across the country/continentManage multiple proposals/priorities simultaneouslyReview final pursuit collateral for quality, format and content for adherence to the firm’s brand standardsServe as a liaison between the proposal response team and other support functionsShare leading practices with pursuit teams Show less

D2X Expertise
Jan 2021 - Nov 2022Presales / Bid ManagerManage RFI and RFP processess from A-Z : Manage the proposal process for strategic and complex commercial opportunities for technology and IT solutions and ensure the delivery of high quality, compliant on-time proposals. Accountable for the three primary phases of the business capture process: the capture phase, the proposal development phase, and the proposal production phase.Support the Sales & Managing Director in sales processes from A-Z, including prospecting, qualifying, nurturing, engaging, presenting, negotiating, closing and knowledge of relevant product, markets, trends, and business) in relation to the sales processSupporting sales teams in customer dialogues by identifying customer needs and translate these needs into business value for customers through related servicesEnsure that our offerings are better positioned and scopedBeing the Subject Matter Expert (SME) supporting our sales teams in positioning and package our services portfolioSupport sales Director in creating customer strategies for our PPM and ITSM Services by identifying customer needs, qualify the solution proposing, evaluating time frames of implementations, as well as communicate the opportunities for optimization moving forwardWork strategically to understand our customer's and partner's value proposition with focus on relevance for our services portfolioIdentify and support internal teams in up-selling, cross-selling and additional sales opportunities for our services and offerings with existing customersAct as interface between business and IT, and communicate with all levels of stakeholders, from technical to C-levelBuild strong relationships with customers and relevant stakeholdersCollaborate closely with our operations and sales teams to initiate sales promotion activities with the respective business owners Show less

Deloitte
Nov 2022 - nowClient Relationship Manager
Licenses & Certifications
- View certificate

Les fondements d'ITIL : 1. La gestion des systèmes d'information
LinkedInMar 2021 - View certificate

Excel : Les tableaux croisés dynamiques
LinkedInMay 2021 - View certificate

Business Development Foundations
LinkedInFeb 2020
Languages
- enEnglish
- frFrench
- arArabic
- spSpanish
- soSoninké
- baBambara
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