Prashant Mital

Experience

• 

  HCL Perot Systems

  Oct 2000 - Apr 2009

  Software Engineer/ Senior Software Engineer
• 

  Dell Services

  Apr 2009 - Oct 2016

  Worked as a IT Delivery Manager for a Global Hotel giant managing their website 24x7 along with minor & major enhancement incl SCM migration and L2/L3 support by US & India based teams. Worked as a Delivery Manager for a US commercial real-estate giant. This engagement was a Fixed Price U2L migration (Unix to Linux) for Java based applications successfully delivered within agreed schedule. Worked for Project/ Service Delivery Manager for a leading e-Learning giant in US. The team was responsible for initially building the new e-Learning platform from scratch using Agile methodology. Involved coordinating with teams from multiple vendors & later successfully transitioned to manage support for the same platform. Worked as Project Manager for a Retail Banking Customer.

  • Delivery Manager - Application Support & Enhancement

    Nov 2013 - Oct 2016

  • Delivery Manager - Application Migration

    Jan 2013 - Oct 2013

  • Delivery Manager - Application Development

    Aug 2010 - Dec 2012

  • Delivery Manager - Application Support & Enhancement

    Apr 2009 - Aug 2010
• 

  NTT DATA Service (formerly Dell Services)

  Nov 2016 - now

  Delivery Manager - Application Support & Enhancement

  Currently, working as a IT Delivery Manager for a Global Hotel giant managing their website 24x7 along with minor & major enhancement incl SCM migration and L2/L3 support by US & India based teams. Release Management, Change Management, Incident Management etc are essential functions of this engagement. Has experience of Transitioning multiple applications from incumbent vendor efficiently and moving to Steady State Support with SLAs kicking in. Exposure to agile/ DevOps model.