Luminzu Amugune

Experience

• 

  Afb - all you can be

  Feb 2014 - Aug 2014

  Customer Service Representative and Collections Agent
• 

  JUMO.WORLD

  Aug 2014 - Sept 2019

  Jumo is a mobile money marketplace for African consumers, small businesses and mobile network operators. We are driving real-time access in Africa by using a data-driven system to determine the best rates and the best loan candidates – creating a better deal for both sides. We are empowering consumers and supporting entrepreneurs, processing millions of loans per month to previously excluded populations. Jumo is powering Africa’s future, today. Jumo is a mobile money marketplace for African consumers, small businesses and mobile network operators. We are driving real-time access in Africa by using a data-driven system to determine the best rates and the best loan candidates – creating a better deal for both sides. We are empowering consumers and supporting entrepreneurs, processing millions of loans per month to previously excluded populations. Jumo is powering Africa’s future, today.

  • Customer Success and Ops Analyst.

    Mar 2015 - Sept 2019

  • Customer Service Back Office Support . KE

    Aug 2014 - Mar 2015
• 

  Chipper Cash

  Sept 2020 - Apr 2021

  Senior Product Operations Specialist

  Chipper Cash is a venture-capital-backed Financial technology company that builds software to enable free and instant Peer-to-peer Cross-border payments in Africa and Europe; as well as solutions for businesses and merchants to process online and in-store payment.

• 

  Afriex

  Feb 2022 - Jun 2022

  Senior Technical Product Operations Specialist

  At Afriex, we’re working to build a payment experience that's simple, delightful, and fast. People are the most important part of what we do. From our customers to our team members we're a growing family that believes in redefining traditional banking alternatives and making wealth universally accessible for all.

• 

  Verto

  Jun 2022 - Aug 2022

  Senior Technical Product Support Specialist

  Verto is a global B2B payments solution that helps businesses send money to anyone, anywhere. Using a purposefully built tech infrastructure and payment rails, you can instantly send and receive money in over 200 countries. Today, Verto helps 1000+ customers from startups, and SMEs to large corporate companies convert millions of dollars per year.Using our liquidity and price discovery marketplace solution, new customers can convert between 49 currencies, open bank accounts or wallets in seconds, and make payments on a single platform. Show less

• 

  Peach Payments

  Sept 2022 - now

  Peach Payments enables Simple, Seamless and Secure transactions for business and consumers in Africa. We provide our customers with all the tools and solutions they need to sell across any digital channel while ensuring a safe experience for them and their customers.Customer service is a core part of our DNA and it is our mission to ensure that our customers are happy as they grow from their first transaction past their millionthPeach Payments currently powers businesses in South Africa, Kenya and Mauritius. Show less Peach Payments enables Simple, Seamless and Secure transactions for business and consumers in Africa. We provide our customers with all the tools and solutions they need to sell across any digital channel while ensuring a safe experience for them and their customers.Customer service is a core part of our DNA and it is our mission to ensure that our customers are happy as they grow from their first transaction past their millionthPeach Payments currently powers businesses in South Africa, Kenya and Mauritius. Show less

  • Product Manager

    May 2024 - now

  • Senior Product Operations Specialist

    Sept 2022 - May 2024