Haitham Ibrahim

Experience

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  Hilton Pyramids Golf Resort,Cairo ,Egypt

  Nov 2001 - Nov 2005

  F&B Senior Supervisor

  •Handling the main dining restaurant. •Achieving hotel sales targets.•Product Knowledge training in food and beverages.•Cash Management. Handling the ordering System.•Monitoring the team performance with on-job & Off-job training. •Encourage and motivate staff to provide optimum service during the shifts.

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  Americana Food Company

  Dec 2005 - Mar 2007

  Assistant Manager

  •Oversee the execution of standards as detailed in the SOP. •Adhere to opening and closing procedures. •Conduct effective shift briefings ensuring all staff is aware of special occasions & Daily specials; emphasis on up-selling certain products. •Encourage and motivate staff to provide optimum service during the shifts. •Share recommendations and guest comments to the restaurant manager.•Manage special training and seminars related to their work enhancement. •Managing the restaurant.•Sales forecasting & labor analysis. •Cash Management & Handling the ordering System. Show less

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  Al-Futtaim

  Apr 2007 - now

  •Through the use of effective coaching skills, develop the skills, knowledge and behaviors of team members. •Ensure all members of the team understand how they are performing and have SMART objectives designed to drive continuous improvements. •Motivate and inspire the retail team, encouraging a culture of open and continuous communication (training & meetings). •Take steps to `fully engage` employees on the region thereby increasing productivity rates and improving rates of staff retention. •Lead the area team in all customer focused activities and initiatives. •Effective management of Dubai stores budgets.•Compliance: ensure each store is operating in line with Company Policy and Procedure, taking action where appropriate. •Ensure all Company policies, procedures and legal requirements are adhered to within all stores, including Health and Safety. •To manage effectively the administrative function within the stores. •Ensure the effective management and understanding of profit and loss accounts and identify opportunities to drive improvements at store and area level. •Demonstrate an awareness of current market position, trends and influences and utilize this knowledge to optimize on opportunities (at store and area level). •Develop effective relationships with key field and Central Operations teams to ensure guidance and assistance is provided to Store teams to achieve business objectives. Drive results through supporting colleagues and sharing best practice. •Ensure that merchandising standards across all stores meet the Company requirements.•Ensure efficient stores visit-planning to enable frequent, effective and productive scheduled and non-scheduled store visits where appropriate. Lead investigations into audit, security, stock management and employee relations issues. •Monitoring the merchandise movement tracker to maximize the sales and profit. Show less

  • Retail Store Manager-IKEA UAE

    May 2022 - now

  • Regional Area Manager

    Apr 2007 - Apr 2022