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Vanaja Shankar

Vanaja Shankar

Banking operations and service

Followers of Vanaja Shankar983 followers
location of Vanaja ShankarThane, Maharashtra, India

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  • Timeline

  • Skills

    Banking
    Training
    Team management
    Core banking
    Branch banking
    Relationship management
    Management
    Credit
    Customer service
    Mis
    Retail banking
    Leadership development
    Program management
    Soft skills
    Business development
    Business strategy
    Management information systems
    Trade finance
    Customer relationship management
    Customer relations
    Creative nonfiction writing
    Creative writing
    Curriculum design
    Training delivery
    Faculty development
    Sales training
    Soft skills training

  • About me

    Retail banking experience for 18 years. Handled various roles in branch banking - retail, credit, forex and systems. HRD Training and Content- Administration- Process Improvement- Succession Planning- NRI & Trade Services- Client Retention Business Growth-Private banking -New Branch Set-up Specialties: Design and content for training programs, leadership programs, faculty development programs, blending technology based learning with classroom training incorporating active learning techniques, writing of case studies, training the trainers and faculty

  • Education

    • Jawahar Vidyalaya, Meenakshi College for Women, Chennai

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      M.Com, CAIIB, PGDFM, DIM Commerce, finance

      Activities and Societies: 1.International Teachers' Program, at SDA Bocconi, Milan Jan - Jun 2009 2.Design of Branch Leadership Program for Branch managers - Creation of case studies 3.Contribution of content to the book " Banking Principles and Operations" by Mr.M.N.Gopinath 4.Worked on design of course curriculum and content for Post Graduate Diploma In Banking Operations offered by IFBI and Probationary Officers' Program offered by ICICI Manipal Academy Certified Trainer - 1.Functional Induction Training for branch banking2.Quality Training - Workplace transformation3. Customer Service programWorked as subject matter expert for creation of more than 25 elearning modules on various banking topics for the foundations of banking coursev\v

    • Coursera

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    • Coursera

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    • Coursera

      2014 - 2014
      Gamification

    • Coursera

      2014 - 2014

    • Yoga Vidya NIketan

      2012 - 2013
      Diploma in yogic education Yoga Teacher Training/Yoga Therapy

      Activities and Societies: Teaching Yoga, Project Yoga for empowering women Learnt theory - yogic science, education psychology, anatomy and physiology, yogic practice of asanas, pranayama, kriya, mudra and bandhaTeaching sessions in the classroom, practical project - yoga class for women, project - yoga for empowering women, teaching yoga summer course (one month) to more than 30 participants.

    • SDA Bocconi, Milan, Italy

      2008 - 2009
      International Teachers Program Advanced teaching techniques

      Learn active teaching techniques, writing of cases, mini cases and role plays, technology enabled training.

  • Experience

    • Indian Overseas Bank

      Dec 1988 - Apr 1994
      Banking operations and service

      Indian Overseas Bank, Avaniapuram, Tanjore district. Rural posting BSRB

    • ICICI Bank

      Oct 2006 - Jan 2012
      Chief Manager

      Human Resources Management Group, Functional Training and development. Design and content development of Foundation of Banking Course for vocationalising banking education. Faculty development programs for training of faculty from various colleges across India on latest in banking, technology based learning and active learning techniques.

    • IFBI

      Apr 2012 - Dec 2013
      Consultant

      Review and updation of content for Post Graduate Diploma in Banking course, design of case studies for Branch Leadership Programs, Faculty Development Program, Design and Delivery of advanced Train the Trainer Program

    • Vanaja Shankar Consultancy

      Jun 2012 - now
      Trainer, Consultant

      Freelance training, facilitating skill based learning in banking.

    • Banxzu Training and Development Solutions

      Jun 2013 - now

      Creating and delivering skill based training programs to empower banking professionals.Design and Deliver of Soft Skills Programs for a leading public sector bank - Customer Service, Communications, Sales Management, Soft Skills, Building winning relationships

      • Founder

        May 2013 - now

      • Co Founder

        Jun 2013 - now

    • University of Pennsylvania

      Oct 2014 - now
      Community Teaching Assistant

      Community Teaching Assistant for the Better Leader, Richer Life Online course on Coursera.Total Leadership approach will help you become a better leader by having a richer life and have a richer life by becoming a better leader. The course helps you learn a practical, proven method for how to articulate your core values and vision; build trust with your most important people; and achieve "four-way wins" -- improved performance at work or in school, at home with your family, in your community, and for your self (mind, body, spirit). It's not about "work/life balance"; it's about creating harmony among the different parts of your life as a leader in all of them. Show less

    • MPower Micro Finance Pvt. Ltd

      Jan 2015 - Jan 2020
      Independent Director

    • BSE Training Institute Ltd

      Jan 2015 - now

      Visiting faculty for the course Post Graduate Program in Banking and Finance Content design and courseware development for Banking course

      • Visiting Faculty

        Jan 2016 - now

      • Training and Development Consultant

        Jan 2015 - Mar 2018

    • Coursera

      Oct 2018 - now
      Mentor

      Engaging with learners in discussion forums, sharing perspectives, posing questions, providing guidance and encouragement to explore topics on social psychology.

  • Licenses & Certifications

    • Women in Leadership: Inspiring Positive Change

      Coursera Verified Certificates
      Jul 2015
      View certificate certificate

    • Social Psychology

      Coursera
      Sept 2014

    • Independent director proficiency

      Indian Institute of Corporate Affairs
      Mar 2021

    • Gamification

      Coursera Verified Certificates
      Apr 2014
      View certificate certificate

    • Learning How to Learn: Powerful mental tools to help you master tough subjects

      Coursera Verified Certificates
      Feb 2015
      View certificate certificate

    • Independent Director

      Indian Institute of Corporate Affairs
      Mar 2021

    • Better Leader, Richer Life

      Coursera Verified Certificates
      Jun 2014
      View certificate certificate

    • Coursera Mentor Community and Training Course

      Coursera Course Certificates
      Jun 2016
      View certificate certificate

    • Inspiring Leadership through Emotional Intelligence

      Coursera
      Jan 2015
      View certificate certificate