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Veronica Mueni

Veronica Mueni

Card Sales Representative

Followers of Veronica Mueni7 followers
location of Veronica MueniNairobi County, Kenya

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  • Timeline

  • About me

    Senior Manager | M-PESA Agent Management at Safaricom PLC

  • Education

    • CHARTERED INSTITUTE OF MARKETING (CIM) – KENYA

      2010 -
      Post-graduate diploma – Marketing

    • University of Nairobi

      2001 -
      Bachelor of Commerce - BCom Marketing

  • Experience

    • Total Kenya Ltd

      Jul 2002 - Aug 2004
      Card Sales Representative

    • Total Kenya Ltd

      Sept 2004 - Dec 2006
      Territory Account Manager (Nairobi Region)

    • National Oil Corporation of Kenya

      Jan 2007 - Mar 2008
      Territory Account Manager (Nairobi & Nakuru Region)

    • Safaricom PLC

      Apr 2008 - Mar 2016

      • Regional Manager (SME Nairobi South)

        Apr 2014 - Mar 2016

      • SOHO & FTTH Regional Account Manager (NE)

        Apr 2014 - Mar 2016

      • Area Sales Manager

        May 2012 - Mar 2014

      • Channel Development & Key Accounts Manager

        Apr 2008 - Apr 2012

    • Safaricom PLC

      Apr 2018 - now

      Championing growth and development of the M-PESA Agent Channel. This is done by managing Safaricom's relationship with the M-PESA agents to ensure optimum channel productivity and long term sustainabilityKey Achievements:• 100% achievement of Active M-PESA Agent tills 274K • 100% achievement of M-PESA Float targets to aggressive onboarding of Super Agents • 27% YOY growth on Device sales. Grew the number of M-PESA HQs selling devices from 300 to 700.• 100% achievement on NPS despite high Arbitrage commission clawbacks and system downtimes. Show less Role purpose: • Supporting the delivery of Terminals volume through the Dealer and M-PESA Agent channel through Terminals Propositions and campaigns • Supporting Dealer/M-PESA Agent device selection and ranging in line with business objectives of digitizing the base and LTE smart device penetration.Key Achievements:• Led successful efforts in implementing Device Financing in the Dealer & M-Pesa Agent Channel. Proposed, Sought Approval & implemented review RTC that saw a massive uplift in sales performance• Delivered an Incremental device revenue of Kes 46M vs 5M target driven by Lipa Mdogo Mdogo devices uptake attached are 114K LMM devices Show less

      • Senior Manager – M-PESA Agent Management

        Apr 2021 - now

      • Senior Manager -Terminal propositions

        Mar 2020 - Apr 2021

      • Senior Manager -Regional Sales Mt. Kenya & NE

        Apr 2018 - Mar 2020

  • Licenses & Certifications