Melyssa Howell

Experience

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  Celestial Skye Deisigns /Vink signs and designs

  Jan 2012 - now

  Graphic Web Designer

  Develop 100+ graphics and layouts for product illustrations, company logos, and websitesDetermine size and arrangement of illustrative material and copy, and select style and size of type building websites that have impact and drive conversionsConfer with clients to discuss and determine layout designReview final layouts and suggest improvements, as neededrack, compile, and analyze Web site usage data.Recommend Web site improvements, and develop budgets to support recommendations. Show less

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  Burger King

  Jan 2017 - Jan 2018

  Customer Service Specialist

  Developed positive and mutually beneficial professional relationships with customers, leading to repeat businessCross trained employees on order processes, quality control and safe food preparation Operated order ticketing, cash register, point of sale system, debit/credit transactions and headsetServed 100+ customers per day in drive-thru with average order completion under one minuteAssemble and organize #orders using a point of sale system for servers, to ensure food is delivered in a timely manner Set up and independently opened the store to customers within 30 minutes Show less

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  Wells D R Cleveland Emporium

  Jan 2017 - Jan 2018

  Sales Associate

  Operated cash register, receipt printers, credit/debit card machines, ticketing and point of sale systemsMaintained a positive, helpful demeanor while simultaneously managing multiple priorities and serving customersMaintained high quality food standards that helped raise the store to top four tier of sales performers in the districtAddressed and problem solved customer concerns to ensure friendly and prompt serviceAdvised customers on catering menu options and evaluated the most cost-effective cost optionsMaintain customer loyalty by providing exemplary customer service, resulting in consistent five-star rating Show less

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  Amazon

  Nov 2018 - now

  Fulfillment Associate

  Sort, scan, and organize 5,000+ packages daily to ensure timely delivery to customersOperate scanner to process 2,500 products and organize in automated bins daily for consistent on-time delivery Cross-trained in four departments on a rotational basis to maximize organizational efficiencyInspect and document damaged products using computer applications to record status Train 100+ associates on operational processes, safety, productivity, and quality control to ensure top team performance Advanced to Process Guide position as a result of demonstrating strong understanding of overall processes, constant willingness to help out when needed, and effective communication skills Show less