
Lisa Hanson
Senior Account Manager

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About me
Continental Facility Services, Office Manager. Ready Real Estate, Texas Realtor, Building, Buying & Selling America ®️🏠
Education

Purvis Real Estate Institute
-Real Estate Agent Law of Contracts, Law of Agency, Real Estate Principles, Real Estate Finance, Promulgated Contracts
Burnet High School
1979 - 1982High School Diploma
Experience

Lone Star Transportation LLC
Nov 1993 - Nov 2013Senior Account ManagerImproved service quality and increased sales by developing a strong trust with Customers to increase company's Customer base and revenue.Provided a high level of Trust and leadership to support our Customer base to service them to the best of my ability.Effectively communicated with Customers on Daily bases to maintain customer expectations.Collected, monitored and evaluated customer requirements to achieve desired delivery schedule.Resolved customer questions, issues and complaints.Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.Trained new quality customer service representatives.Past experience in rates, permits, dispatch and billing. Show less

Landstar
Feb 2014 - Nov 2015Transportation/ Independent AgentManaged and maintained Corporate accounts on a daily bases to increase customer satisfaction. Provided communication to customers on tracking of all shipments to keep customers informed at all times. Negotiated pricing. Worked with others carriers to maintain positive relationships. Experience mostly in Energy and Construction working primarily with Step deck to Lowboy type trailers.

Ready Real Estate
Jan 2019 - Jan 2025RealtorSelling Real Estate

Continental Facility Services
Jun 2019 - Jan 2025Office Manager
Reece Bath+Kitchen
Jan 2022 - nowAccount ManagerBuilder Support, data entry, scheduling, pricing, phones, emails, inventory,
Licenses & Certifications

Real Estate Broker/Sales Agent
Purvis Real Estate Training InstituteJul 2018
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