
Twinkle K.
Assistant Application engineer

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About me
Certified Scrum Master(CSM) | Business Analyst | Agile Scrum & Project Management | Data management analyst | Quality Analyst
Education

Saffrony Institute Of Technology
2007 - 2011Bachelor of Engineering (BE) Information Technology
Dallas Baptist University
2022 -Master's degree Information Technology Project Management
Experience

Odoo
Mar 2012 - Feb 2014Assistant Application engineerDeveloped an easy-to-use system with the ability to make secure funds transfers directly from a customer's account to a third partyResolved product design, acquisition and launch concerns to achieve customer's targeted business goals.Partnered with development team on product development and application support plans.Supported software integration and implemented maintenance enhancements.Generated target accounts sales objectives, opportunities and projection reports to prioritize work.Performed a research on latest EFT trends in the global market.Assisted operations team in developing content and training materials in the form of a usable and search-able knowledge databaseParticipated in data analysis for verification purposes using SQL queries, views and procedures.Tested solution and coordinated user acceptance testing, ensuring that solution performs to expectations and meets all requirements for accuracy, clarity and ease of use.Performed Back end testing, Database table manipulation using SQL. Interviewed client’s/business partners, defined functional and non-functional requirements, and captured them in Requisite Pro.Gathered requirements by conducting extensive user interviews and surveys among stakeholders and end users of the application.Responsible for completion of Business Requirements utilizing agile methodology and document product requirements and project plans on the JIRA.Validated the requirements gathered for effectiveness and usability and ensured if they are convertible into business and functional requirements. Expertise in writing Business Requirement Document (BRD) & System Requirement Specification (SRS).Development and Pre-validation specifications.Developed high level design of new processes and graphically presented them along with text-based requirements to IT managementFunctioned as the primary liaison between the project team, operations team and other technical areas throughout the project Show less

Officebeacon AS LLC
Feb 2014 - Jul 2015Senior Software EngineerAnalyzed system requirements developed detailed Test Plan and test cases.Selected, designed, and prioritized test scenarios and test cases that provided efficient coverage of requirements consistent with acceptable level of risk.Proficient with Agile development practices.Worked with Stakeholders, Project Managers, Product Owners, SMEs, and staff to understand the requirements.Led the requirements-gathering process via different elicitation techniques such as JRP, JAD and Document Analysis.Experienced in leading Impact Analysis for change requests and differing stakeholder requirements.Used GAP Analysis and Root Cause Analysis to find core issues of defects.Extensive experience in creating meticulous Artifacts like BRD and SRS, as well as creating RTM and Use Cases.Developed UML diagrams such as Use Case Diagram, Data Flow, ER Diagrams, Sequence and Activity Flow Diagrams.Coordinate the deployment, testing and change control of applications across multiple hardware environments in support of business continuity Assisted UI/UX team with dynamic prototypes using HTML, CSS, and tools such as MS Visio, LucidChart.Engaged in scrum rituals like Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Review, and Retrospective.Collaborated with the off-shore team and on-shore team and maintained project plans and schedules.Conducted Data Modeling sessions for different user groups.Facilitated common Data Models between different applications.Participated in Requirement Sessions to identify logical entities.Manually tested modules for compliance with functional requirements.Imported test cases from MS Excel, MS Word to ALM/Quality Center.Generated the test execution report in ALM/Quality Center to be reviewed by the QA Manager and development team.Coordinated bug fixing activities related to issues raised during end - User Acceptance Testing (UAT).Used Test Lab module of ALM/Quality Center to perform test execution activities by creating various test sets. Show less

Tata Consultancy Services
Jul 2015 - Apr 2019Business Process QA LeadManaging Team of 15 QA members for Citi Bank Oracle Flexcube project.Delivering on an average five releases in a monthly basis.Created Test Cases, Test Scenarios in HP ALM/Quality Center ensured traceability to Business Use Cases and according to application.Ability to write user stories, manage scrum calls, and prioritize backlog. Primary liaison between the customer and the project team.Assist in the facilitation of agile ceremonies, e.g., product backlog refinement, preplanning, planning, daily stand-ups, sprint reviews, retrospectives. Performs other duties as assigned.In-depth knowledge of the job area typically obtained through higher level education combined with work experience.Outstanding written and verbal communication skills for documenting necessary processes, business requirement proposals, client interaction, and project documentation as required. Thorough understanding of application principles,standards, industry practices, techniques and concepts, as well as contributing to the development of new concepts,Participating in User Acceptance Testing (UAT) for multiple functional work areas on varying applications and platforms Work closely with business analysts and developers. Test system errors in lower environments to provide support to users.Performed UI and Functional Testing through Web interfaces.Provided constant guidance to team members in understanding the Agile process.Managed JIRA reporting analytics to develop better implementation of corporate resources and recommended business plan analysis along with cost variance estimates.Managed Defect triage calls meeting with stakeholders and basis of the meeting expertise on sending MOM to stakeholders and managers.Experience in sending the release status reports based on the daily, weekly activities to the stakeholders.Maintained a Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as well as the Test Case Level. Show less

Bista Solutions Inc
May 2019 - Jul 2022Worked with Member of Agile/Scrum QA team to focused on options and ERP implementation.Responsible for management of Options Spread strategies and ERP implementation. Created SQL Queries to retrieve the data from different tables to perform Back End testing on Database.Experience in Agile methods like Scrum and Feature Driven Development.Outstanding written and verbal communication skills for documenting necessary processes, business requirement proposals, client interaction, and project documentation as required. Thorough understanding of application principles, standards, industry practices, techniques and concepts, as well as contributing to the development of new concepts, techniques and standards. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.Demonstrated ability to develop solutions to highly complex and diverse analytical problems which requires an in-depth evaluation of variable fact. Involved in daily Scrum meeting with the Project team and change management team to address the requirement updates, change requests, and responsibilities.Involved in developing mapping document indicating the source tables, transformation required business rules, and target table' s columns and data types for Data models.Mapped current business processes to new system and verifying that the data was properly transferred in the ETL process.Tracking of Upstream and Downstream dependencies progress, and making sure my team is receiving the committed work from them to avoid any blocker. Excellent communication and negotiation skills.Responsible for the design and development of IT System.Acts as liaison between the customer and the IT organization to supply technical solutions to meet user needs.Manual testing process such as functionality testing, Sanity testing, System testing, Ad-hoc testing, Web services (REST API) testing, UI, compatibility. Show less
Senior Software Engineer
May 2019 - Jul 2022Senior Software Test Engineer in Odoo ERP
May 2019 - Jul 2022
Licenses & Certifications
- View certificate

Introduction to Generative AI
GoogleApr 2024 - View certificate

Trello Fundamentals Badge
TrelloOct 2023 - View certificate

Certified Scrum Master
Scrum AllianceJun 2023 - View certificate

Design Informative and Visually Appealing Dashboards
TableauDec 2022 - View certificate

Jira Fundamentals Badge
AtlassianOct 2023 - View certificate

Explore Emerging Tech
IBMFeb 2023 - View certificate

Enterprise Design Thinking Practitioner
IBMFeb 2023 - View certificate

Fundamentals of Agile Project Management
Project Management InstituteApr 2023 - View certificate

Enterprise Design Thinking Co-Creator
IBMApr 2023 - View certificate

Fundamentals of Waterfall Project Management
Project Management InstituteFeb 2023
Languages
- enEnglish
- hiHindi
- guGujarati
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