Talk to sales Try for Free
Darish Luartes

Darish Luartes

Junior Supervisor

Followers of Darish Luartes227 followers
location of Darish LuartesEdmonton, Alberta, Canada

Connect with Darish Luartes to Send Message

Connect

Connect with Darish Luartes to Send Message

Connect

  • Timeline

  • About me

    Corporate and Continuing Education

  • Education

    • Alliance Francaise de Manille

      2013 -
      French Language and Literature

      Completed 4 modules, A1 French

    • NAIT (Northern Alberta Institute of Technology)

      2016 - 2018
      Marketing

      Business Administration – Marketing• Won 1st Place in Fall 2017 Internal Case Competition• Analyzed organizations problems and proposed recommendations and solutions • Presented a business case solution• Developed a campaign proposal for Edmonton Humane Society's Bingo Pet Shop

    • University of the East

      2008 - 2012
      Bachelor of Arts - BA International Relations and Affairs

      • Maintained a good academic record; 4 consecutive semesters in the Dean’s List• Studied Nihongo and French• Competed and placed in History Quiz Bee• Represented Gabon in a Simulation of United Nations Meeting about Sustainable Development

  • Experience

    • CHUNGDAHM Philippines

      Jun 2012 - Dec 2014
      Junior Supervisor

      • Junior Supervisor/ Online English Instructor• Administer coaching sessions to tutors in need of help in lesson delivery.• Conduct English lessons from beginner to advanced Korean students

    • Convergys

      Jul 2015 - Feb 2016
      Technical Support Associate

      • Resolve technical issues of customers with HP printers• Offer troubleshooting steps over the phone or through remote accessing client’s PC• Answer products inquiries and complaints• Upsell HP printers, warranties and accessories• Process sales through Salesforce software

    • TMJP BPO Services, Inc.

      Mar 2016 - Dec 2016
      Online ESL Instructor

      • Introduce and teach the English language to Japanese students, online, using prescribed textbooks• Implement the structured lesson management plans and effectively provide quality learning experiences• Provide written reports and feedbacks for each class• Design tools and props to make student’s learning experience fun and memorable• Maintain current lesson plans, assessment data (i.e., grades), and attendance records using the company-sanctioned electronic interface Show less

    • NAIT (Northern Alberta Institute of Technology)

      Aug 2018 - Dec 2019
      Ambassador (Casual)

      • Provide information and answer questions about NAIT’s new one card program• Take photos, print, and distribute one AT NAIT cards to students• Effectively manage queues in a friendly manner• Operate one card software and printers, replenishing supplies as needed• Troubleshoot minor hardware/software issues and escalate concerns to the appropriate individual, as required

    • R.A. Malatest & Associates Ltd.

      May 2019 - Jan 2020
      Survey Interviewer - Data Collection Clerk

      • Engaging with the public to administer a survey of questions and gathering information to inform our research.• Completing the targeted number of survey completions required to inform the specific research study assigned.• Maintaining and securing accurate information according to Malatest standards (as per project training), established policies, procedures, with persuasive social research methods or techniques and best practices.• Interview data entry, review, validation - for accuracy Show less

    • EPCOR

      Dec 2019 - Mar 2021
      Service Consultant

      • Answer customer questions and concerns regarding regulated energy services• Provide service and support to customers for their inquiries, including billing, payment negotiation and service requests• Manage customers account(s) using CIS, UIS and SharePoint

    • Boardwalk

      Mar 2021 - Oct 2021
      Resident Manager

    • NAIT (Northern Alberta Institute of Technology)

      Oct 2021 - now

      • Customer Success Specialist

        Sept 2024 - now

      • Prospect and Applicant Relationship Specialist

        Jun 2023 - Sept 2024

      • Student Service Specialist

        Oct 2021 - Jul 2023

  • Licenses & Certifications

  • Volunteer Experience

    • English Conversation Volunteer

      Issued by Catholic Social Services of Alberta on Feb 2019
      Catholic Social Services of AlbertaAssociated with Darish Luartes

    • Development Administrative Assistant Volunteer

      Issued by Catholic Social Services of Alberta on Oct 2018
      Catholic Social Services of AlbertaAssociated with Darish Luartes