Kassie Boyett

Experience

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  Pottsie’s Roadhouse

  Oct 2012 - Jul 2022

  -Provided excellent customer service to patrons including waiting tables, preparing food, and maintaining a safe and clean work environment-Worked as part of a team to complete multiple preparation tasks and side work in order to keep operations running efficiently-Assisted with the tracking and ordering of kitchen/dining room inventory -Responsible for training new employees on policies, procedures and protocols in alignments with food safety standards

  • Waitress

    Jan 2018 - Jul 2022

  • Pizza Chef

    Oct 2012 - Jan 2018
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  Bronze-It Tanning

  Sept 2015 - Jan 2017

  Cashier Customer Service

  -Kept the store clean by sanitizing tanning beds, cleaning windows, vacuuming rugs, and mopping floors after every shift-Arranged tanning lotions and other products in a fun and easy-to-see way, and created decorative window displays-Assisted customers in person and via phone-Managed all cash, credit card and check transactions

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  Browns Shoe Fit Company

  Sept 2015 - Nov 2015

  Practicum Student

  -Retained knowledge of all in-store inventory-Helped in cataloging inventory-Created reports each week over sales practices

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  8th Avenue Villager

  Jan 2018 - May 2018

  Merchandising and Sales Intern

  -Managed Facebook and Instagram social media accounts for bridal and prom boutique to include custom content creation, user engagement, and monitoring feedback-used this to adjust future posts and communicated it to management team to determine new media campaigns-Utilized Weebly to redesign company website to increase web traffic and engagement-Cultivated window displays based on market trends that maximized product marketability-Demonstrated multiple sales practices to include up-selling and cross-merchandising-Documented merchandising and sales initiatives and submitted reports weekly to management team Show less

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  DEMPSTER INS AGENCY

  Jan 2019 - Aug 2021

  Insurance Agent

  -Advised current and potential clients on home and auto insurance benefits and options designed to provide the most appropriate personal and property protection in unforeseen circumstances-Held a retention ratio of 93% via account management including building relationships with clients through regular outreach, continuous policy requoting, and incorporating client feedback-Developed advantageous and long-term relationships with over 10 different insurance companies through pursuing timely processing of policy changes and claim reports made-Documented all changes, claims, cancellations, and new clients on our Hawksoft Agency Management System Show less

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  V.I.T. Sr High School

  Nov 2021 - Jan 2024

  Special Education Paraprofessional

  -Worked as part of an interdisciplinary team to develop goal-oriented individualized educational plan for student that addressed developmentally appropriate facets of growth and education-Assisted students with special needs maintain focus on lessons, group work, and assignments during general education classes-Implemented new and creative ways to help with student’s social, emotional, and educational learning-Communicated effectively with teachers, administrators, parents, and students in regard to progress, challenges, and outcomes Show less

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  Babe's on Plum

  Jun 2022 - May 2023

  Waitress

  -Demonstrated ability to multitask in a fast-paced, high-volume restaurant managing multiple tables’ needs -Utilized conflict resolution skills on a regular basis to ensure optimal service and customer satisfaction-Managed a rotating menu of specialty food and cocktails with ability to provide customers with detailed information, answer questions, and make recommendations-Worked flexible schedule to include nights, weekends, and holidays