Kris Alles

Experience

• 

  Electronic Arts (EA)

  Jun 2003 - May 2015

  Managed distributed team of business analystsPerformed Product Owner role on multiple enterprise applications: gathered requirements, generated user stories, managed backlog, facilitated developmentUsed Tableau to support operations, identify risks, and highlight opportunities Used Confluence to generate user facing help documentationManaged customer satisfaction survey for department (sent surveys, analyzed results, facilitated follow up)Trained internal operations team and customers on application functionality Show less I administrated TechExcel's DevTrack and DevTest servers for the EARS studio.I performed extensive data mining and analysis of the bug and test case databases.I created custom reporting web sites that compared DevTrack/DevTest usage across all studios at EA to audit standardization and increase compliance to WW standards.I created an array of tools that filled in the gaps of functionality left by DevTrack/DevTest.I interacted with end users to trouble shoot problems and train them on application functionality. Show less

  • Senior Business Analyst

    Jul 2010 - May 2015

  • Software Engineer II

    Nov 2009 - Jul 2010

  • Product Manager

    Mar 2009 - Nov 2009

  • Sotware Engineer I

    Aug 2006 - Mar 2009

  • QA Analyst II

    Jun 2003 - Aug 2006
• 

  Treeline Interactive

  May 2015 - now

  • Product Manager

    Oct 2016 - now

  • Digital Project Manager

    May 2015 - Oct 2016