Joanne Ward

Experience

• 

  Fuji Electric

  Apr 1996 - Sept 2001

  Customer Service Manger

  Recruited and overhauled entire sales and customer service teams. Responsible for restaffing and reorganization of our remote warehouse. Worked with engineering to build custom order entry, shop floor, and inventory management system. Hired, cross-trained and supervised 7 inside sales staff, 5 warehouse staff. Reduced and managed $6million dollar inventory at our remote warehouse. Wrote and implement procedures and policies for both sales and warehouse teams. Maintained contracts for reps and distributors. Developed pricing structures for product groups. Implemented one-day turnaround on all stock orders.Achieved 99.5% of sales goals for first year with consistent 10-25% increase each year. Show less

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  TE Wire & Cable LLC -a Marmon / Berkshire Hathaway Company

  Sept 2001 - now

  Sales Manger